PURPOSE
Coordinate operations and provide support to the records or imaging center. Provide reference services to all departments and personnel and distribute incoming information for integration into systems.
RESPONSIBILITIES
- Ensure effective security, storage, and retrieval of all proprietary and client information in accordance with established procedures. Includes usage of scanning equipment.
- Conduct imaging/scanning and train on imaging/scanning processes
- Provide reference services to internal clients in accordance to SOPs and by maintaining accurate charge-out systems.
- Sort and classify coded material for filing. Create files according to established classification system.
- Maintain log and enter metadata in database to track status and facilitate accurate retrieval of information.
- Coordinate work flow through assignment of tasks and establishment of procedures.
- File, maintain and process reports, collections, and validations.
- Maintain logs and indexes to provide status of information and assist in the collection of data for preparation of monthly metric reports.
- Assist in the training of new team members on departmental procedures.
Want more jobs like this?
Get jobs delivered to your inbox every week.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge of word processing, spreadsheets, and database applications.
- Excellent oral and written communication skills.
- Strong organization and planning skills.
- Outstanding client service skills.
- Excellent interpersonal skills.
- Ability to handle multiple tasks within defined timelines and significant direction.
- Ability to work with others.
- Ability to remain focused with regards to details.
- Ability to establish and maintain effective working relationships with coworkers, managers and clients
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
Higher Education or Life Science diploma with minimum 1 year experience in an administrative environment or equivalent combination of education, training and experience.
PHYSICAL REQUIREMENTS
- Position requires a significant amount of writing and keyboarding involving repetitive motions with fingers and sitting for prolonged periods of time.
- Position is required to stand, walk, sit, use hands to manipulate, handle or feel, and reach with hands and arms.
- Position is required to stoop, kneel, or climb.
- Unaided lifting of objects up to 40 pounds.