Patient Recruitment Programs Operations Senior Coordinator


Assist Patient Recruitment Operations Lead and manage assigned tasks related to the coordination, planning, and implementation of Patient Recruitment and Retention support operational plans on assigned studies. Communicate with internal project teams to implement and monitor impact of the recruitment/retention tactical plan and create and provide project reporting. Collaborate with internal teams and external providers to coordinate aspects of tactics associated with the recruitment/retention strategy. May assist Patient Recruitment Operations Lead to represent Quintiles Patient Recruitment at site/sponsor-facing meetings (i.e. KOM, IM, F2F/LL, etc.), train CRAs and site staff, and conduct recruitment support workshops as required.


  • Assist Management and Patient Recruitment Operations Leads in completion of the scope of work, objectives, quality of deliverables, and other activities of projects as deemed necessary
  • Assist in coordination of project activities for team members regarding their project-oriented tasks to ensure that project milestones are met
  • Assist in tracking resources to assure adequate coverage to meet project deliverables and milestones
  • Provide technical support as necessary on project specific and interdepartmental training effort
  • Communicate with sites regarding Recruitment and Retention activities, including but not limited to; making follow-up calls regarding patient referrals, tracking logs, receipt of Recruitment and Retention materials, etc.
  • May represent Patient Recruitment with sites on the conduct of centralized Recruitment and Retention efforts (e.g. follow up with sites for missing documents, answer site questions, conduct Recruitment and Retention teleconferences with sites, etc.)
  • Manage and maintain data tracking entries into designated tracking systems and tools in accordance with project requirements
  • Assist and maintain data tracking entries into designated tracking systems and tools in accordance with project requirements
  • Assist Managers with periodic report generation and review
  • Other duties as assigned by Management


  • General awareness of the clinical trial environment and drug development process Business/Analytical Skills:
  • Good word processing skills and knowledge of MS Office applications
  • Good attention to detail
  • Ability to work on multiple projects
  • Strong interpersonal skills effective presentation skills
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients
  • Computer skills including proficiency in aspects of data analysis and presentation software, Microsoft Word, and Excel
  • Good written and verbal communication skills including good command of English


High school diploma (Bachelor’s Degree preferred) with 4 yrs. experience in an administrative environment or equivalent combination of education, training and experience


  • Extensive use of keyboard requiring repetitive motion of fingers
  • Extensive use of telephone and face-to-face communications requiring accurate perception of speech
  • Regular sitting for extended periods of time
  • May require travel

EEO Minorities/Females/Protected Veterans/Disabled

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