Lab Tech Specialist

Launched in 2015, Q2 Solutions is a leading global clinical trials laboratory services organization. We help biopharmaceutical, medical device and diagnostics customers improve human health through innovation that transforms science and data into actionable medical insights. Q2 Solutions is a quality driven, responsive partner with strong global experience and deep scientific and medical expertise. The Q2 Solutions joint venture was formed by Quintiles and Quest Diagnostics, combining the best of each parent organizations clinical trials laboratory services capabilities.


Act as a technical specialist for laboratory operations including identifying and driving continuous process improvement initiatives and flex staffing for laboratory operations.


  • Perform and document all specimen test procedures with accuracy, consistency and timeliness in accordance with current standard operating procedures (SOPs) and regulatory guidelines.
  • Complete and prepare documentation in compliance with regulatory and corporate guidelines.
  • Exercise good judgment in assessing whether test procedure is proceeding according to expectations and that results are within acceptable tolerances.
  • Perform and document hands on training for other Laboratory Associates in areas of proven competency as assigned.
  • Identify abnormal progress of test procedure, potential QC failures, or otherwise unusual results and escalate to Team Lead or Laboratory Management immediately.
  • Act as a back up in any area of daily laboratory operations, as needed, and meet expectations of the laboratory associate job responsibilities in that area.
  • Oversee the technology transfer of methods and SOPs from other groups within Q2 Solutions such as Research and Development departments. This includes working with those departments to fill gaps that are identified to ensure the technology will be sustainable and scalable in laboratory operations.
  • Demonstrate advanced domain knowledge to provide input on technical inquiries and provide leadership in troubleshooting projects. Including application of root cause analysis and advanced problem solving techniques.
  • Produce technical documentation for laboratory assays and associated pipelines across all service areas in the business (i.e. Laboratory Ops, Quality Systems, Information Technology, and Finance).
  • Identify and lead continuous process improvement initiatives for laboratory operations, including but not limited to the following responsibilities:
  • Review of laboratory metrics to identify initiatives as well as establish additional metrics such as cost savings that are associated with process improvement initiatives.
  • Work with stakeholders on process improvement initiatives to present projects and ensure that goals are met.
  • Independently identify and evaluate vendor platforms to that may help meet goals of the initiatives.
  • Documentation of all project aspects including formal validations of laboratory methods.
  • Present findings to a wide variety of audiences internal and external to Q2 Solutions.


  • Working knowledge of Good Laboratory Practices, Clinical Laboratory Improvement Amendments (CLIA) and any other governing regulatory requirements.
  • Expertise with pipetting and other general molecular biology laboratory techniques.
  • Proficiency with laboratory calculations regarding batches and specimens including but not limited to averages, means, standard deviations, and various quality control metrics.
  • Excellent oral and written communication skills.
  • Strong organizational skills, and close attention to detail are essential.
  • Capable of handling multiple tasks simultaneously and independently.
  • Demonstrated “everyday leadership” skills.


Bachelor’s degree with 4 years experience manipulating RNA and/or DNA in a clinical, research, academic or commercial/production environment; or equivalent combination of specialized experience and training in biology or chemistry laboratory environment.


  • Extensive use of keyboard requiring repetitive motion of fingers.
  • Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
  • Regular sitting for extended periods of time.
  • May require occasional travel.

EEO Minorities/Females/Protected Veterans/Disabled

Back to top