Graduate opportunity - Laboratory Project Services Co-ordinator based in Hounslow (Middlesex)
Provide support to the Project Manager and related team members by performing generic procedures and tasks associated with the day to day running of projects, including but not limited to maintenance and close-out phases; ensure work is conducted in line with standard operating procedures, policies and good practice; and lead project close-outs processes as required.
Perform generic, routine study duties and tasks that are applicable across designated projects and Protocol phases, including but not limited to: receipt of site lists, entering site data into the database, ordering laboratory kits, and monitoring the day to day running of designated projects (i.e. patient specimen management receipt, pending lab analysis, and test result approvals and reports.
Ensure outputs are delivered in line with organizational standards and client expectations.
Maintain project documentation files that provide project status and escalation.
Work through Protocol questions, issues, escalations and changes with relevant senior coordinators (e.g. study specific) and managers.
Update and maintain internal databases with generic project information and input project specific information, as directed.
Liaise with other departments and support services (e.g. Laboratory) in order to expedite testing of patient’s laboratory specimens.
Keep Project Managers and other relevant staff informed of any issues that may affect the smooth running of the project.
Develop solutions for routine project related issues and problems, within a limited scope.
Participate in local and global improvement projects as defined by the relevant process improvement management team.
Participate in internal audits, as required.
May have occasional, limited contact with study Sponsor(s) (e.g. exchanging factual information).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Good organizational and operational skills
Good accuracy and attention to detail skills
Good written and verbal communication skills including good command of English language
Computer proficiency in word processing and spreadsheet applications
Demonstrated ability to work in a fast-paced, high stress environment highly desirable
Ability to establish and maintain effective working relationships with coworkers and managers.
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
High school diploma or equivalent and 3 years’ relevant experience; or equivalent combination of education, training and experience.
Extensive use of keyboard requiring repetitive motion of fingers.
Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
Regular sitting for extended periods of time.
May require occasional travel.
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