Director, Clinical Data Management


Lead Data Management Department to efficiently produce databases that meet customer requirements and company financial objectives.


Manage a Data Management Department, which could be either all data management staff at an office or a subset of staff (80-120) within a large Data Management office.

Consolidate resource requirements and define staffing needs that ensure project objectives can be met while maximizing utilization, realization and minimizing costs.

Monitor and manage utilization and productivity.

Ensure performance of staff is regularly assessed and documented.

Define staffing needs based on hard backlog and strategic plan for office.

Define and implement department objectives consistent with broader office and regional objectives.

Provide technical advice and solutions to solve problems and improve efficiency across functions, projects and customers.

Monitor quality and efficiency across projects to identify trends and opportunities for improvements. Ensure sharing of learning across projects and departments.

Participate in defining strategies for new processes and technology at either regional or global level.

Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of work.

Work with peers within office and regions to define and implement training strategies.

Mentor staff members to develop Data Management, drug development and business expertise.

Manage relationship with customer functional peers.

Provide operational input into proposals for large programs and strategic partnerships. Provide input to costing algorithms and standard proposal text.

Attend customer meetings and lead discussions of project requirements and strategic planning.

Recommend placement of projects based on staffing levels and hard backlog, technology requirements and customer relationships.

Ensure compliance of work with project’s scope of work.

Actively assess and manage project realization.

Ensure project milestones are met according to agreed upon timelines with high quality.

May serve as a Data Management Customer Liaison for one or more customers.

Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.

All responsibilities are essential job functions unless noted as nonessential (N).


Advanced knowledge of Data Management processes and systems including new technologies

Knowledge of fundamental business processes

Outstanding written and oral communication skills

Proven leadership skills

Excellent organizational skills and demonstrated ability to delegate and monitor quality of outputs

Outstanding negotiation, decision-making and problem solving skills

Excellent interpersonal skills

Highly motivated with the ability to be creative

Ability to establish and maintain effective working relationships with coworkers, managers and clients


Bachelor’s degree, or educational equivalence, in clinical, biological or mathematical sciences, or related field, or nursing qualification with 12 years of experience including global drug development, and leading a data management function.


Extensive use of telephone and face-to-face communication requiring accurate perception of speech

Extensive use of keyboard requiring repetitive motion of fingers

Regular sitting for extended periods of time

If you want to make an impact in the global research market, where we are working to make a real difference in patient health, we ask you to apply now and join our team.

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Quintiles is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.

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