Business Development Director


Secure and retain business through professional, consultative, proactive sales activities directed at decision-makers and decision influencers at existing and new clinical sponsors.


  • Actively prospect and leverage potential new business opportunities within specified customer account(s).
  • Cultivate strong, long-term relationships with key decision-makers within Account and develop in-depth knowledge of the customer organization.
  • Maintain general knowledge of all Quintiles services for appropriate cross-sell opportunities.
  • Aggressively pursue awareness of competitive activities, positioning and pricing, which includes specific reasons for awards and non-awards.
  • Analyze potential opportunities and develop sales plans for each target account. Ensure appropriate strategy/solution is proposed to customer. Monitor actions and results against plans.
  • Coordinate with contracts and proposals to develop proposal.
  • Work with operations and functional managers to identify sales team and prepares and leads the sales presentation. Educate team participants in customer culture, operational needs/methods and sales techniques needed to close the sale.
  • Handle follow-up related to the sale and drive completion of contractual documents.
  • Adapt successful strategies and tactics to meet market demands and financial targets.
  • Maintain high visibility within customer organization. Monitor customer satisfaction by communicating regularly with customer
  • Plan and coordinate all customer sales activities.
  • Record all customer sales related activities in CRM system.
  • Prepare sales activity report for Sales Management as required.
  • Serve as a liaison between the customer and technical and operational groups at Quintiles, Inc.

All responsibilities are essential job functions unless noted as nonessential (N).


  • Proven track record at mid-level and high-level contacts.
  • Excellent Business/Industry awareness and a thorough understanding of industry trends and impact on the business
  • Solid understanding of commercialization and the principles of drug discovery and development
  • Excellent analytical skills in assessing and interpreting customer business data
  • Ability to maintain demanding timelines
  • Ability to influence others internally and externally
  • Adaptability and flexibility to changing priorities
  • Demonstrated ability to work creatively in a fast-paced environment
  • Attention to detail and ability to work simultaneously on multiple priorities
  • Ability to work independently and as a team player
  • Excellent skills using Microsoft Office Suite: MS PowerPoint, MS Word, and MS Excel
  • Excellent oral and written communication skills
  • Ability to establish and maintain effective working relationships with coworkers, managers and customers


  • Bachelor’s degree in Business Management and 12 years related experience, including 5 years of relevant industry (CRO/Pharmaceutical) and/or sales experience; or equivalent combination of education, training and experience


  • Use of keyboard requiring repetitive motion of fingers
  • Extensive use of telephone and face-to-face communication requiring accurate perception of speech
  • Frequent travel
  • Frequent long, varied hours

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