Associate Director, Clinical DataManagement


Lead Functional Department of Data Management professionals to efficiently produce databases that meet customer requirements.


Manage a Functional Department of Data Management staff. Size of team could vary from 15-40, and may be a first-line or second-line management position.

Define and prioritize resource requirements and manage resource assignments across projects.

Monitor and manage utilization and productivity of Functional Department.

Assess and document competency of staff to satisfy position responsibilities. Regularly set goals and evaluates and documents performance.

Define recruiting strategies and staffing needs based on hard backlog.

Define and implement department objectives consistent with broader office company objectives.

Provide expert review and guidance for production of Data Management deliverables including CRF/e-CRF (case report form), database design and set-up, validation definition and programming, Data Management Plan and database deliverables to internal and external customers.

Provide technical advice and solutions with internal and external customers to solve problems and improve efficiency.

Monitor quality and efficiency across projects to identify trends and opportunities for improvements. Ensure sharing of learning across projects.

Participate in defining strategies for new processes and technology at either regional or global level.

Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of work.

Define and implement training/professional development strategy for Functional Department.

Mentor staff members to develop Data Management process, system, and drug development expertise.

Manage relationship with customer at both the project team level and with functional peers.

Provide operational input into proposals and scope of work. Participate in proposal defenses. Provide input to costing algorithms, particularly at the customer level.

Attend customer meetings and lead discussions of project requirements and strategic planning.

Ensure compliance of work with project’s scope of work.

Actively assess and help manage project realization.

Ensure project milestones are met according to agreed upon timelines with high quality.

May serve as a Data Management Customer Liaison for one or more customers.

Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.

All responsibilities are essential job functions unless noted as nonessential (N).


Advanced knowledge of Data Management processes and systems

Solid understanding of clinical drug development process

Technical programming skills

Outstanding written and oral communication skills

Proven leadership skills

Outstanding problem solving skills

Excellent interpersonal skills

Excellent organizational skills and demonstrated ability to delegate appropriately

Ability to establish and maintain effective working relationships with coworkers, managers and clients


Bachelor’s degree, or educational equivalence, in clinical, biological or mathematical sciences or related field, or nursing qualification with 10 years of relevant work experience including substantial people management experience; or equivalent combination of education, training and experience


Extensive use of telephone and face-to-face communication requiring accurate perception of speech

Extensive use of keyboard requiring repetitive motion of fingers

Regular sitting for extended periods of time

If you want to make an impact in the global research market, where we are working to make a real difference in patient health, we ask you to apply now and join our team.

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Quintiles is a strong advocate of diversity and inclusion in the workplace. We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success. We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.

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