Quicken Loans

Windows Systems Engineer

2 months agoDetroit, MI

As a Rocket Companies®' team member, you're empowered to make an impact, employ your entrepreneurial spirit, and build a career customized by you because - At Rocket, You Can.

Our company is at an exciting inflection point - we're on the path to build out and scale an entire platform across multiple businesses, thereby, creating certainty in life's complex moments for our clients. Our team members are change agents who combine strategic decision making with strong execution in an environment of constantly changing markets and consumer demands.

We are tackling the biggest problems at scale that need solving from innovators like yourself - those seeking to challenge the status quo, dive deeply into technology, solve client issues and leverage our tech platform to deliver distinct, innovative solutions. Not only will you become part of the team reshaping the fintech industry, you will also have opportunities to contribute to our mission, which transcends far beyond the bottom-line and into the communities in which we live and work.

Minimum Requirements

  • Bachelor's degree in computer science or similar technical subjects or at least 3 years of related work experience
  • Ability to script and develop using PowerShell
  • Proven experience performing server systems design, implementation, and administration
  • Experience with cloud platforms, including Azure and AWS
  • Proven experience with server-class hardware from a major OEM (Dell, IBM, HP, etc.) and Windows server operating systems (2012 R2, 2016, 2019)
  • Knowledge of SAN, clustering, backup, and other enterprise technology to maintain availability and recoverability of systems
  • Proficiency with enterprise-level administration of network services such as DNS, TCP/IP, DHCP, and troubleshooting

Preferred Requirements

  • Ability to participate in deep architectural discussions to ensure solutions are designed for successful deployment, security, and high availability
  • Ability to design and maintain the customer-facing and corporate data center technologies with a focus on infrastructure-as-a-service (IaaS)
  • Ability to effectively communicate with business partners
  • Experience with taking projects from initial concept through planning and implementation
  • Technical certifications (MTA, MCSA, MCITP, MCSE, etc.)

Job Summary

As the Windows System Engineer, you will play a critical role in the design, implementation, and administration of our Windows systems. You'll ensure the stability, integrity, and efficient operation of the systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems.


  • Perform systems design and implementation and maintain infrastructure on-premises and in the cloud, including Microsoft Active Directory, Azure Active Directory, Exchange, and Office 365 global administration
  • Ensure all infrastructure components meet proper performance and capacity standards (scalability)
  • Utilize enterprise tools to manage, monitor, and secure large enterprise data center environments
  • Troubleshoot server and network related problems and quickly resolve issues
  • Seek out automation opportunities in order to build consistency and quality with speed
  • Research and implement new technologies
  • Provide tier 3 support for help desk/desktop personnel
  • Participate in an on-call rotation and respond to after-hours escalations
  • Troubleshoot production issues and analyze failures to minimize outages and interruptions

Who We Are

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. And we're passionate about the work we do, and it shows. We've been ranked #5 on Fortune's list of the 100 Best Companies to Work For in 2021, as well as ranking #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2021.


This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.

Colorado Candidates Only . Pursuant to the disclosure requirements of C.R.S. § 8-5-101, et seq., the minimum salary for this position for candidates in Colorado is approximately seventy thousand five hundred dollars. The position may also be eligible for an annual bonus and other employment-related benefits. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed minimum compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. The Company is a proud equal opportunity employer and committed to providing an inclusive environment based on mutual respect for all candidates and team members.

Client-provided location(s): Detroit, MI, USA
Job ID: Quicken-R-054766