Release Train Engineer

    • Detroit, MI

Job Summary
Release Train Engineers support an Agile release train in optimizing the flow of value for a team of Agile teams. This includes working with technology leadership to build and leverage the team and release train capacity model, establishing and coaching the train on the application of objective metrics for evaluating delivery performance, supporting release train leadership in establishing a clear release train priority, and driving consistency and relentless improvement across the train's teams. Release Train Engineers must be great communicators, adaptable, innovative, tactful diplomats, problem-solvers, thinkers and analyzers and be able to understand and respond to our partners' needs in a rapidly changing business environment.

Responsibilities

  • Support the intake of work into the release train by gaining alignment on tools and process
  • Keep stakeholders informed of the release train's progress toward release commitments
  • Help the release train establish realistic commitments using historical capacity and performance data
  • Assist teams in capturing and breaking down delivery of more complex requests that require coordination between teams
  • Help the train escalate and remove impediments
  • Work with the teams and train to inspect and adapt delivery practices to further optimize the flow of value
  • Lead the preparation leading up to release planning and facilitate release planning events
  • Communicate release planning objectives after release planning week (for the teams and the train)
  • Facilitate the Scrum of Scrums, PO Syncs and System Demos, and Inspect and Adapt Workshops for the release train
  • Work with the Product Manager to ensure a high quality of features in the backlog
  • Provide coaching on the train to help resolve process issues across the release train

Requirements
  • Proven track record of success executing in an Agile environment, including SAFe (Scaled Agile Framework)
  • Ability to communicate with all levels of the organization and the ability to deliver sensitive/difficult information tactfully
  • Client-oriented mindset
  • Ability to assess problems and solve them with a sense of urgency
  • Ability to motivate a team to work together in the most efficient manner
  • Ability to effectively analyze data and apply solutions
  • High level of comfort with the role of a change agent within an organization
  • Passion and curiosity for understanding the business process for the supported release train
  • Ability to develop a working knowledge of the technical domain to effectively support technical risks that may arise
  • 2 years of experience in an IT execution role (e.g., Scrum Master, Release Train Engineer or Product Owner)

Who We Are
We're America's largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans "Highest in Customer Satisfaction in Primary Mortgage Origination" for the past nine consecutive years, 2010 - 2018. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for five consecutive years, 2014 through 2018, each year the company was eligible. There's a simple reason we've been so successful: We care about the people we work with.

If you're tired of stuffy, bureaucratic workplaces, then you'll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won't find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine's first ever list of "Best Places to Work for African Americans" in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last five years. We were also ranked #14 in FORTUNE Magazine's list of "100 Best Companies to Work For" in 2018, remaining in the top-30 for the past 15 years.


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