National Account Executive
Who We Are
We’re America’s largest mortgage lender, closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past eight consecutive years, 2010 – 2017. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for four consecutive years, 2014 through 2017, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with.
If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last five years. We were also ranked #14 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2018, remaining in the top-30 for the past 15 years.
What You'll Do/Need
National Account Executives report to the team leader of National Accounts and/or vice president of Market Development. National Account Executives are assigned initial working leads and approved accounts. People in this position are expected to increase and grow the company’s wholesale lending business by developing and maintaining mortgage loan broker relationships and agreements with qualified banks, community banks, credit unions and other qualified financial institutions (QFIs) as assigned and generated through the Account Executive’s prospecting.
- Identify QFIs in the authorized territory for the company to enter into a wholesale lending relationship
- Contact, solicit and present various loan programs available through the Company’s wholesale lending services to QFIs
- Obtain broker-wholesale lending applications and due diligence documents from QFIs in accordance with the guidelines and instructions provided by the Company
- Negotiate broker agreement terms with approved QFIs in accordance with company guidelines and instructions
- Provide QFIs with training, updates and information regarding the company’s loan programs, loan guidelines, loan processing and closing systems, technologies and practices
- Connect regularly with QFIs to obtain additional referrals and commitments for, and submission of, brokered loan applications
- Prepare and submit reports in conjunction with activities including presentation materials, itineraries, company training, etc.
- Act as the first responder and troubleshooter to assist the QFI with loan-level and systemic problems, and identify and address performance issues with assigned QFI loans
- Complete contact reports, customer relationship management data and any other reports or data collection
- Share scorecards that summarize performance trends and identify strengths and opportunities to improve results
- Minimum one year of mortgage origination experience
- Well versed in cold-calling techniques and servicing established accounts
- Proficiency in the Microsoft Office suite
- Strong interpersonal skills with extreme passion for client service
- Organized, disciplined and accountable for results
- Excellent written and verbal communication skills and presentation skills
What’ll Make You Special
- Undergraduate degree in sales/marketing or equivalent experience in the wholesale banking/residential mortgage industry
- Two years of direct selling business-to-business experience
What You'll Get
- Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
- Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
- Other incentives, contests and rewards, including trips, event tickets, cash prizes, and more
Why We're Different
Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.
Quicken Loans is an equal opportunity employer.
Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010-2016 Primary Mortgage Origination StudiesSM. 2016 study based on 3,267 total responses measuring 13 lenders and measures opinions of consumers who originated a new mortgage. Proprietary study results are based on experiences and perceptions of consumers surveyed in July-August 2016. Your experiences may vary. Visit jdpower.com
Quicken Loans is the #1 online lender and the 3rd largest retail mortgage lender in America – according to National Mortgage News.
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