Account Specialist

Who We Are

There is an excitement that is contagious.  Walking onto the floor of Rock Connections is like walking onto the floor of the “Price is Right.” Lots of cheering, music, and team leaders announcing, “YOU MET YOUR GOAL!”  Most companies foster a work environment that calls for silent celebrations. Not here. It’s what makes Rock Connections different. But why do we do this? 


Accountability, culture, execution, and success.


We are a proud member of the Quicken Loans family, and that means that you would be a part of the amazing culture that has been at the top of Fortune’s Best Places to Work for over a decade.

What You'll Do/Need

Account Specialists contact and transfer clients to other parties and persuade them on products, goods and services. This position requires someone who is production driven. The Account Specialist’s duties include transfers, lead generation through cold calling and appointment setting.  



  • Perform a heavy volume of inbound and outbound phone duties, including contacting and transferring clients to appropriate parties
  • Use the internal proprietary software and technology of Rock Connections
  • Participate in regular training on products and clients of Rock Connections
  • Filter leads on behalf of Rock Connections clients


  • Excellent interpersonal, written and verbal communication skills
  • Strong sense of urgency
  • Passion to provide exceptional client service
  • Computer and software literate with ability to learn new systems quickly and adapt to new technology
  • Comfortable with receiving feedback and coaching

What’ll Make You Special                                                     

  • One year of telemarketing and/or sales experience

What You'll Get


  • Paid training
  • Strong growth and leadership opportunities


Why We're Different

Meet the anti-corporate culture of Rock Connections, where there's no daunting hierarchy, "boss" is a four-letter word, and if you work hard you're the one who will reap the rewards, both personally and professionally. More than any other place you'll work, we're dedicated to honing your skills, helping you grow and making sure you have plenty of fun while you're at it.


Rock Connections is an equal opportunity employer.



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