Applications Engineering Manager

Company Description:
Quartet is a mission-driven technology company transforming the way mental healthcare is delivered. We partner with insurers and physicians to make mental healthcare more accessible and integrated into primary care. Our platform relies on advanced analytics, proven treatment programs, and easy to use technology to improve outcomes and total cost of care. We are a team of engineers, data scientists, and clinicians, finding solutions for a broken healthcare system. Venture-backed by the very best healthcare and technology investors, including GV (formerly Google Ventures), Quartet is using this investment to further build its team and expand into 5+ new markets in 2017.

Role Description:
The Applications Engineering Manager will manage a group of engineers within the application column of our engineering team in support of our integrated behavioral healthcare platform. This role works closely with product owners on initiative definition, planning, and  estimation ensuring that good technical decisions are being made through the use of design documents and reviews,  delegating responsibility to tech leads on projects appropriately to generate these requirements. 

You'll work closely with PMs and other engineering managers to synchronize priorities across initiatives, proactively identifying and clearing roadblocks for your teams and triaging incoming requests and bugs to be addressed against other priorities and communicating timeline, scope, and technical concerns to partners. You'll provide direction and career development for your team, carving opportunities for them to evolve their skills and experience and work to set clear expectations. You'll also solicit and deliver continuous feedback and actionably working towards addressing that feedback.  

Responsibilities

  • Work closely with Product and Design to scope features
  • Gather requirements from internal clients and neighboring teams, to ensure that good technical decisions are being made
  • Mentor and develop engineers of varied experience
  • Improve operational excellence of technical systems their team owns
  • Delegate efficiently to ensure effective use of team members' time
  • Lead various processes and functions such as sprint retros, planning
  • Ensure systems are secure and highly available, taking into account business continuity and disaster recovery.
  • Produce quality metrics on the SDLC process
  • Triaging incoming requests and bugs, judging when to affect backlog priorities as necessary
  • Lead multiple recruiting efforts and determine headcount for their team, getting ahead of those needs with ample time to recruit, hire, and onboard new members
  • Setting clear expectations for team members, solicit and deliver continuous feedback, and actionable efforts towards addressing that feedback
  • Provide cost/benefits analysis and suggested timelines on how to eliminate this debt

Qualifications

  • Several years of experience with back-end tech (ie. PHP, Java, Python)
  • Several years of experience as a Technical Manager or Lead.
  • Several years of experience collaborating with product managers and/or designers.
  • 2+ years of experience with front-end tech (ie. Angular, React)
  • 1+ years of experience with Node.js

Quartet has been named among Modern Healthcare's 100 Best Places To Work in 2016! Benefits and perks of working at Quartet include:

  • Medical, dental, vision and life insurance
  • Enhanced mental health benefits
  • Paid membership to One Medical
  • Pre-tax health, transit and dependent care flexible spending accounts
  • Fee-free 401(k) program
  • Unlimited vacation and sick leave, and competitive family leave policy
  • Amazing office with stocked kitchen, weekly yoga, meditation services and regular company gatherings
  • Working with some of the most talented and mission-driven minds in the industry!

Quartet interview requests and job offers only originate from quartethealth.com email addresses (e.g. [email protected]). Quartet will also never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Quartet, please notify us at: [email protected].

Meet Some of Quartet's Employees

Dave L.

Chief Medical Officer

Dave is focused on value-based healthcare through business innovation by building partnerships and driving thought leadership with executives and clinical leaders at large provider systems in all markets.

Nicola K.

Product Lead

Nicola and her team set the vision and strategy for the product to identify unique user needs, then work using an agile process to enable the software to be built.


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