Account Manager

3+ months agoLondon, United Kingdom
Quantcast, a revolutionary company focused on media analytics and targeted advertising, is expanding its Account Management team. As a Senior Account Manager, you will be responsible for managing relationships of the agency sales team’s largest accounts including focus key accounts from top-tier media, digital or general advertising agencies.   

You will ensure success of current running business, delivering world class advertising solutions and customer support in order to exceed expectations. You will cultivate strong partnerships with all clients and serve as the face to both external clients and internal teams throughout the organisation. You’ll be responsible for both retaining and growing clients and consult with clients to understand and uncover their business needs and how our products can grow their business.  

You’ll work collaboratively with the operations teams to ensure campaigns are set up for success. Finally, you will deliver insights and recommendations that lead to scaling opportunities, and up-selling of new products and services.

What you'll do:

  • Be the main point of contact for key accounts, resolving any client issues in a timely manner, and driving the day to day business on behalf of Quantcast clients
  • Develop account strategy that will maximise the amount of advertiser spend with Quantcast
  • Consult to understand clients’ business and brand objectives, and develops data-driven analysis to make recommendations to fulfill objectives
  • Manage on-boarding process of specified new large accounts – act as central project manager within Quantcast to maximise client servicing and a smooth end-to-end process for strategic accounts or those with high potential
  • Serve as a liaison to clients regarding new product launches and advertising opportunities while ensuring that clients are satisfied with their business growth
  • Generate and presents post campaign analysis and uses it to develop and scale clients’ activities
  • Lead quarterly client business reviews that result in continuous renewal and incremental revenue
  • Research client needs to understand how Quantcast can support the client in meeting their business goalsDevelop forward-thinking, data-driven analysis and recommendations that align with client goals and quantify high-impact opportunities with clear recommendations to pitch to clients

What you already have:

  • Minimum 3+ years of client-facing experience, marketing or consulting, preferably agency or client side experience
  • Proven ability to achieve client partnership across portfolio of business
  • Proven ability to scale account revenue & grow existing business relationships
  • Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
  • Strategic thinking always looking to create opportunities for both clients and Quantcast
  • In-depth knowledge of traditional, digital and mobile media
  • An understanding of direct response and brand principles
  • Strong understanding of programmatic, attribution, and the overall digital landscape
  • Strong client facing experience and ability to influence key decision makers at senior levels
  • Proven track record of establishing and exceeding team and individual goals
  • Strategic thinker with the ability to work cross-functionally and lead internal/external stakeholders

What you'll get:

  • A great work atmosphere with fun, diverse teams all driving towards the same goal
  • Catered food onsite
  • Fully covered health insurance
  • And much more!

Quantcast is an advertising technology company and the creator of an innovative intelligent audience platform that empowers brands, agencies and publishers to know and grow their audiences online. Our solutions are leveling the playing field for our customers when it comes to effectively reaching audiences online and helping them power a thriving free and open internet for everyone. Founded in 2006 and headquartered in San Francisco, Quantcast has employees in 18 offices across 10 countries.

We are committed to building an inclusive and diverse environment where everyone can be their authentic self. We work to ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Recognizing the importance of flexible work environments, Quantcast adopted a #hybrid work model in March 2022. This model gives employees the opportunity to work from home two days a week and work in the office for team collaboration for the remainder of the time. Implementation of our hybrid model may differ based on location or team, so please consult with your hiring manager for further information. All hybrid employees can also work remotely for two weeks each year or, if eligible, apply for our fully remote work program. To ensure the safety of everyone, all U.S. and Canada employees working from a Quantcast office or who meet clients are required to be vaccinated against COVID-19. Outside of these locations, we encourage all employees to get vaccinated.
Client-provided location(s): London, UK
Job ID: 2321b42c-13c1-425e-9bb7-c230ad72d995

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