PwC Labs Technology Operations Intern - Summer 2020


PwC Labs is focused on standardizing, automating, delivering tools and processes and exploring emerging technologies that drive efficiency and enable our people to reimagine the possible. Process improvement, transformation, effective use of innovative technology and data & analytics, and leveraging alternative delivery solutions are key areas of focus to drive additional value for our firm.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Intern / Trainee, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Learn about how PwC works as a business and adds value to clients.
  • Think broadly and ask questions about data, facts and other information.
  • Use tools, techniques and firm standard methodologies to support research, analysis and problem solving.
  • Produce high quality work which adheres to the relevant professional standards.
  • Keep up-to-date with technical developments for business area.
  • Communicate confidently in a clear, concise and articulate manner - verbally and in written form.
  • Embrace diverse perspectives and welcome opposing and conflicting ideas.
  • Uphold the firm's code of ethics and business conduct.

As a part of the PwC Labs team, you will be a part of designing and delivering the next generation of transformative digital solutions that will supercharge the way people work and drive tremendous value for PwC and our clients. You will have the opportunity to use the latest automation tools, apply cutting edge analytics and data science, and explore emerging technologies like artificial intelligence as part of your daily mission to deliver new and innovative solutions to business challenges.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :
Bachelor Degree

Minimum Years of Experience :
0 year(s)

Preferred Qualifications :

Preferred Fields of Study :
Accounting, Accounting & Technology, Business Administration/Management, Economics, Data Processing/Analytics/Science, Analytics, Business Analytics, Computer and Information Science, Computer and Information Science & Accounting, Computer Engineering & Accounting, Computer Management, Computer Systems Analysis, Computer Systems Analysis & Accounting, Information Technology, Information Technology & Accounting, Management Information Systems, Management Information Systems & Accounting, Management of Technology, Technical Writing

Additional Educational Preferences :

Preferred cumulative GPA: 3.0

Preferred major GPA: 3.0

Client service intern positions are entry-level and job seekers are traditionally either in their 3rd year of a 4 year degree program or in the 4th year of a 5 year program. Client service interns typically join us during the winter/spring or summer prior to their intended graduation year.

Preferred Knowledge/Skills :

Demonstrates some abilities and/or a proven record of success in the following areas:
  • Project management approaches (e.g., agile) & tools (e.g., Aha!, Jira, Confluence);
  • Analytics tools (e.g., Alteryx, R, Jupyter Notebooks);
  • Big data tools (e.g., Hadoop, Spark, Kafka);
  • Visualization tools (e.g., Tableau, Zoomdata, PowerBI);
  • Automation tools (e.g. UIPath, Automation Anywhere);
  • Data integration tools (e.g., Snaplogic, Informatica, Apache NiFi);
  • UX / UI design;
  • Data modeling; and,
  • Relevant technology areas such as robotics process automation (RPA).


Demonstrates some abilities and/or a proven record of success in the following areas:
  • Communicating, verbally and written, with both business and technical stakeholders to achieve project objectives;
  • Working in an environment that leverages project management skills, including planning and tracking, issue and risk management, multitasking, team organization and activity prioritization;
  • Researching and recommending technology that will reduce product risk, increase project transparency and further drive innovation across technical teams;
  • Solving business and technical problems using innovative and well-planned approaches;
  • Writing with the ability to produce clear and concise documentation;
  • Working within a structured and methodical approach, combined with an inquiring mind;
  • Having an understanding of, and a willingness to adhere to, formal change control procedures and disciplines;
  • Having an aptitude for problem solving, with the ability to take a logical route to the source of an error;
  • Driving and using creative problem solving skills, emphasizing the ability to deliver workable solutions/designs under tight timeframes;
  • Exhibiting a work modality that is open to new ideas and possessing a strong passion for learning and understanding new and emerging technologies, techniques, tools, etc.;
  • Collaborating and contributing as a team member by understanding personal and team roles, contributing to a positive working environment by building solid relationships with team members and proactively seeking guidance, clarification and feedback; and,
  • Innovating through new and existing technologies, along with helping to support the experimentation of digitizing solutions.

We seek professionals with a thorough interest in managing digital solutions on a large scale. To be successful in an innovative and strategic practice such as PwC Labs, a combination of technical and professional skills are needed.


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