Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

D365 ERP Functional Solution Architect, Sr. Manager

AT PwC
PwC

D365 ERP Functional Solution Architect, Sr. Manager

Milwaukee, WI

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC's value proposition of "strategy led and technology enabled", by aligning our Consulting Solutions' industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

Want more jobs like this?

Get Software Engineering jobs delivered to your inbox every week.

Select a location
By signing up, you agree to our Terms of Service & Privacy Policy.


As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
  • Deal effectively with ambiguous and unstructured problems and situations.
  • Initiate open and candid coaching conversations at all levels.
  • Move easily between big picture thinking and managing relevant detail.
  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
  • Contribute technical knowledge in area of specialism.
  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
  • Navigate the complexities of cross-border and/or diverse teams and engagements.
  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.
  • Uphold the firm's code of ethics and business conduct.

Minimum Degree Required (BQ)

Bachelor's Degree

Minimum Year(s) of Experience (BQ)

10 year(s)

Certification(s) Required (BQ)

At least one of the following certifications for the relevant work ERP or CRM workstream:

  • ERP: Dynamics 365 Supply Chain Management, Microsoft Dynamics 365 Finance, Dynamics 365 Fundamentals (ERP)
  • CRM: Dynamics 365 Sales, Dynamics 365 Customer Insights, Dynamics 365 Fundamentals (CRM)

Required Knowledge/Skills (BQ)

Demonstrates in-depth ability to working with Microsoft Dynamics 365 Technical Architects, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation.

Certification(s) Preferred

  • Microsoft Dynamics 365 Finance and Operations Apps Solution Architect Expert

Preferred Knowledge/Skills
Demonstrates in-depth level of ability with, and/or a proven record of success as a Functional Solutions Architect directing efforts in consulting, designing, and implementing D365 applications-based solutions including:

  • Managing the entire project lifecycle and resources to meet client success;
  • Serving as the global point of contact on application design, optimizing features, availability, scalability, user experience, visualization and data integrity;
  • Creating the functional specs, functional design documents; Business Requirements Document/Functional Requirement Document], Functional Design Documents, user stories, implementation solution maps; and other deliverables;
  • Estimating and triaging high level requirements, future state processes and solution designs;
  • Developing functional specifications including use cases, business scenarios and functional requirements;
  • Participating in testing, quality management reviews and training including designs, prototypes and other work-products;
  • Conducting Joint Application Design workshop for acceptable solution design;
  • Architecting solutions and work with technical team on configuration, design and testing efforts, driving the transition of requirements to the designers and developers;
  • Leading the team through the life cycle of a D365 implementation providing key inputs during design, migrating data from external systems;
  • Conducting and supporting solution testing; building test cases; assisting with functional, system and user acceptance testing and conducting and supporting user and administrator training;
  • Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts); and,
  • Providing Post Go Live Support. Demonstrates proven in-depth level of ability with, and/or a proven record of success directing efforts as an ERP F&O Functional Solutions Architect including experience with the following:
  • Dynamics 365 Finance & Operations;
  • Other Dynamics 365 ERP Modules;
  • ISVs such as Dynaway EAM, AxTension, and Sana eCommerce;
  • APICS CPIM or CSCP; and,
  • Microsoft Azure DevOps. Demonstrates in-depth level of ability with, and/or a proven record of success directing efforts with one or more D365 application modules to:
  • Designing, building, testing and deploying the functional components;
  • Addressing client needs by building, maintaining client relationships;
  • Communicating value propositions;
  • Managing resource requirements, project workflow and budgets;
  • Preparing complex written and verbal materials; and,
  • Delivering clear requests for information. Demonstrates in-depth ability as a team leader, emphasizing the following areas:
  • Supervising teams to create an atmosphere of trust;
  • Seeking diverse views to encourage improvement and innovation; and;
  • Coaching staff, including providing timely and meaningful written and verbal feedback.

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $130,000 - $256,000, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Client-provided location(s): Milwaukee, WI, USA; Atlanta, GA, USA; Kansas City, MO, USA; Columbus, OH, USA; Houston, TX, USA; Oklahoma City, OK, USA; Boston, MA, USA; San Antonio, TX, USA; Fort Worth, TX, USA; Birmingham, AL, USA; Little Rock, AR, USA; Detroit, MI, USA; Seattle, WA, USA; Indianapolis, IN, USA; San Diego, CA, USA; Pittsburgh, PA, USA; San Francisco, CA, USA; Philadelphia, PA, USA; Phoenix, AZ, USA; Silicon Valley, CA, USA; New York, NY, USA; Portland, OR, USA; Cleveland, OH, USA; Charlotte, NC, USA; Raleigh, NC, USA; Sacramento, CA, USA; Richmond, VA, USA; Baltimore, MD, USA; Minneapolis, MN, USA; Washington, DC, USA; Tampa, FL, USA; Las Vegas, NV, USA; Los Angeles, CA, USA; Austin, TX, USA; Grand Rapids, MI, USA; Nashville, TN, USA; Miami, FL, USA; Dallas, TX, USA; New Orleans, LA, USA; Denver, CO, USA; Chicago, IL, USA; Des Moines, IA, USA; Salt Lake City, UT, USA; Cincinnati, OH, USA; Fayetteville, AR, USA; Buffalo, NY, USA; Jacksonville, FL, USA; Albany, NY, USA; Toledo, OH, USA; Hartford, CT, USA; Louisville, KY, USA; Tulsa, OK, USA; Columbia, SC, USA; Montpelier, VT 05602, USA; Irvine, CA, USA; Rosemont, IL 60018, USA; Greensboro, NC, USA; West Palm Beach, FL, USA; Florham Park, NJ, USA; San Juan, Puerto Rico; Spartanburg, SC, USA; Stamford, CT, USA; Melville, NY, USA; Rochester, NY, USA
Job ID: PricewaterhouseCoopers-563964WD
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Fitness Subsidies
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • 401(K) With Company Matching
    • 401(K)
  • Professional Development

    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program