Technical Specialist I-Kronos

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Technical Specialist I-Kronos

Technical Specialist I - Kronos will help drive growth and make a positive contribution to the business and delivery teams. Bring subject matter expertise and be responsible for production support root cause analysis and solutions design around Kronos application.

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:

  • Collaborates with key stakeholders, end users and other members of the business, and IT teams along with vendors to optimize system configuration, function and access.
  • Evaluates Kronos problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participate in the timely resolution of these activities.
  • Tests the system, including any configurations, customizations and new releases, prior to production implementation.
  • Identifies system enhancement requests and works with the team to communicate them to the vendor.
  • Position may require participating in meetings outside of normal business hours including occasional evenings and/or weekends.
  • Be able to effectively work in a team environment setup

QUALIFICATIONS & EXPERIENCE:

Experience: 3-5 years working experience as a Kronos Support Analyst

Education: Bachelor's in Information Systems/related field or 5 years professional IT work experience

Skills:

  • Knowledge of Kronos Time & Attendance and Labor scheduling modules.
  • Excellent communication skills;
  • Knowledge of business payroll/timekeeping practices/best practices;
  • Knowledge of interfaces/integrations with other HCM systems like Workday/PeopleSoft is desirable
  • Proficient with Microsoft office tools, including Word, Excel, PowerPoint and Visio.

It is the policy of PVH Corp. to ensure equal employment opportunities to all qualified persons without regard to race, gender, religion, age, national origin, citizenship status, disability, qualified veteran status, marital status, or sexual orientation.

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