Position Guidelines- Sales Associate
A sales associate shares in the overall responsibility for generating maximum sales potential through upholding high customer service standards, maintaining store appearance and keeping merchandise filled to the appropriate levels.
Overall Responsibilities
- Maximize sales volume
- Maintain visual presentation standards that are consistent with division philosophy and direction
- Demonstrate effective written and verbal communication skills
- Develop proficiency in all operational policies and procedures
- Manage time and prioritize tasks
Customer Service/Sales
- Ensure customer service is the #1 priority
- Follow all customer service guidelines
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Personnel
- Demonstrate professional image and conduct
- Follow specific divisional dress code policy
- Work as a member of a team to accomplish goals set forth in the store
- Must be flexible to work rotating hours, as assigned by management
- Support all company/management decisions
Operations
- Follow all company policies and procedures
- Maintain productivity in non-selling tasks
- Take direction and complete assigned tasks and responsibilities
Visual Presentation
- Maintain store appearance to reflect division standard
- Replenish merchandise on a timely basis
- Have knowledge of store merchandise
- Have knowledge of sales floor and stockroom organization
- Be detailed orientated in maintaining displays
Job Requirements
- Retail background preferred
- Ability to build relationships with customers
- Excellent interpersonal skills
- Strong organizational and communication skills