Lead Cashier Part Time - TOMMY HILFIGER

Lead Cashier

Reports to: General Manager

Summary: Lead Cashier shares in the overall responsibility for generating maximum sales potential through upholding high customer service standards, maintaining store appearance, keeping merchandise filled to the appropriate levels on the sales floor and minimizing shortages. Although this is not a management position, the Lead Cashier has a limited level of authority to conduct specific management register functions to assist store management on a daily basis.


  • Maximize sales volume
  • Maintain visual presentation standards that are consistent with division philosophy and direction
  • Demonstrate effective written and verbal communication skills
  • Assist in recruiting, training and developing Sales Associates
  • Develop proficiency in all operational policies and procedures
  • Manage time and prioritize tasks

  • Ensure customer service is the #1 priority
  • Effectively oversee the cash register area to ensure customer / associate awareness at all times
  • Understand and create awareness of the factors to impact sales volume

  • Motivate and develop associates to meet goals / objectives
  • Demonstrate teamwork with-in store and company
  • Take initiative and use sound judgment
  • Lead by example

  • Demonstrate professional image and conduct
  • Follow specific divisional dress code policy
  • Works as a member of a team to accomplish goals set forth in the store
  • Must be flexible to work rotating hours, as assigned by management
  • Ensure that store staff is treated professionally, courteously and respectfully
  • Involve store staff in accomplishing store goals
  • Take an active role in own development
  • Communicate staff concerns to management
  • Support all company / management decisions

  • Execute these specific management level cash register functions per policy
    1. Returns / Exchanges
    2. Associate Sales / Returns / Exchanges
    3. Void Immediate
    4. Post Voids
    5. Run Tender Report

  • Ensure accuracy in all paperwork
  • Follow all company policies and procedures.
  • Follow Inventory Shrinkage Improvement Program
  • Maintain productivity in non-selling tasks (i.e. shipment processing, inventory counting, and price change activities)
  • Take direction and complete assigned tasks and responsibilities

  • Maintain store appearance to reflect division standard
  • Replenish merchandise on a timely basis
  • Have knowledge of the store merchandise
  • Have knowledge of cash register, sales floor and stockroom organization
  • Keep management informed of all merchandise-related issues
  • Executes markdowns and re-merchandise as needed
  • POS set-up is timely and effective
  • Executes and maintains divisional marketing directives
  • Interpret and execute floor plans and guidelines
  • Be detail oriented in maintaining displays

  • Complete the applicable sections of the management training program that have a direct result on the Lead Cashier performance

Company Overview
With a history going back over 135 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest apparel companies in the world. We have over 36,000 associates operating in over 40 countries and nearly $9 billion in annual revenues. We own the iconic CALVIN KLEIN, TOMMY HILFIGER, Van Heusen, IZOD, ARROW, Speedo*, Warner's, Olga and Geoffrey Beene brands, as well as the digital-centric True & Co . intimates brand, and market a variety of goods under these and other nationally and internationally known owned and licensed brands.
* The Speedo brand is licensed for North America and the Caribbean in perpetuity from Speedo International Limited.

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