Sr. Mgr DRE/HOA (Orlando)

JOB SUMMARY

Responsible for managing the Department of Real Estate (DRE) and Homeowner Association (HOA) activities.

PRIMARY RESPONSIBILITIES

  • Collaborate with Land Development Managers and VPs regarding design plans for new development and amenities to promote cost savings and operational efficiencies
  • Oversee and manage the preparation, filing, execution and distribution of all DRE and HOA documents, as appropriate
  • Manage public disclosure/real estate reports necessary to support and enhance sales as well as reduce risk associated with potential disclosure issues
  • Manage HOA management companies and associated budgets
  • Direct the community team in the management of all current HOA boards. Oversee and direct the community team's Architectural Committee decisions and manage community turnover process.
  • Serve on all HOA/COA/CDD boards for respective communities
  • Serve as primary contact for prevention/resolution of construction defect claims at the time of HOA/COA turnover
  • Develop and implement departmental policies and procedures to maximize the volume of work processed through the department
  • Plan, coordinate and lead annual goal-setting sessions with the Board of Directors, management companies and other key participants of community/business
  • Provide leadership and direction in the development of short-term and long-range plans. Develop recommendations for goals and actions plans to achieve Community objectives
  • Monitor the monthly financial position of the association and report current standing to Finance and Land team

MANAGEMENT RESPONSIBILITIES

LEVEL: MENTOR / COACH / FEEDBACK

  • Ensures appropriate staffing to meet department needs
  • Utilizes recruiting and selection tools/processes to build organizational talent
  • Delegates work according to employee's abilities and skills
  • Evaluates employee's performance and plans for compensation actions in accordance with that performance
  • Provides developmental opportunities through identification of internal and external training opportunities
  • Creates opportunities for employee growth
  • Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors)

SCOPE

(decision making, size of organization, budgetary etc.)

  • Decision Impact: Division
  • Department Responsibility: Single
  • Budgetary Responsibility: Yes
  • Direct Reports: Yes
  • Indirect Reports: Yes
  • Physical Requirements: If applicable

REQUIRED EDUCATION

(degree ,licenses, certifications, etc.)

  • Minimum Bachelor's Degree in Business or equivalent
  • Licensed Community Association Manager, LCAM preferred
  • General Contractors License preferred

REQUIRED EXPERIENCE

(work related, tools/equipment, software, etc.):

  • Related Functional Experience: Minimum of 5-7 years Senior role within Property Management industry or Real Estate Customer Service
  • Accounting/Finance experience a plus

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