Internet Sales Advisor

JOB SUMMARY:

Primarily responsible for effectively and efficiently directing the consumer (lead) to the most knowledgeable person in the division as quickly as possible for enhanced consumer experience.

PRIMARY RESPONSIBILITIES:

  • Handle all lead inquiries from concierge for defined community scope to include immediate and continuous follow-up with the lead
  • Handle chat once specific community information is requested by lead
  • Develop and maintain market work-book for expert knowledge of communities within scope

MANAGEMENT RESPONSIBILITIES:

LEVEL: MENTOR / COACH / FEEDBACK

n/a

SCOPE:

(decision making, size of organization, budgetary etc.)

  • Decision Impact: Individual
  • Department Responsibility: None
  • Budgetary Responsibility: No
  • Direct Reports: No
  • Indirect Reports: No
  • Physical Requirements: Not applicable

REQUIRED EDUCATION:

(degree ,licenses, certifications, etc.)

  • Minimum High School Diploma or equivalent
  • Bachelor’s Degree Preferred
  • Appropriate license or certifications as required by the state

REQUIRED EXPERIENCE :

(work related, tools/equipment, software, etc.):

  • Knowledge of Sales organization preferred
  • Experience in sales preferred, but not required
  • Strong organizational skills and a desire to learn
  • Strong verbal and written communication skills
  • Computer proficiency (email, work processing, operations, etc.)

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