Risk Management Director
Responsible for the overall development and implementation of corporate risk management program that is consistent with the strategic goals of the organization. Responsible for establishing, managing and maintaining relationships with all insurance service providers including agents, brokers and consultants, underwriters and carriers, actuaries, claims service providers, third party auditors, and state regulators. Coordinates with accounting, legal, home building operations, etc. in the execution of risk management policies and procedures to protect company's assets, minimize liability exposures. Manage department of six risk management and claims professionals.
Apprise and consult with senior management regarding risk management activities, changes in loss reserves and trends, potential loss exposures, coverage concerns, complex/high exposure claims; Conducts quarterly risk management and claims reviews including audit of selected claim files; oversee actuarial activities and results; Forecast and budget the risk department expense and various risk programs; Develop and design insurance and loss expense allocations; Assure compliance with internal controls.
Primary contact for all insurance related matters; Explores alternative risk and insurance funding mechanisms; Manage all insurance policy placements and renewals; develop underwriting strategies, presentations and meetings; negotiate and analyze coverage terms and condition; evaluate appropriate limits of liability, retentions and deductible levels.
Directs and manages the activities of captive insurance company and Risk Retention Group; Analyzes and advises on use of captives to optimize risk management strategies; Assures compliance with regulatory authorities;
Develop and implement corporate wide policies and procedures for proper claims reporting, management and administration; Ensure reserve accuracy in accordance with policy language, audit and other compliance requirements; Implement and monitor effectiveness of recovery actions, subrogation, claims strategies, etc.; Ensures primary and excess carrier reporting requirements.
Ensures appropriate staffing to meet department needs.
Utilizes recruiting and selection tools to build organizational talent.
Delegates work according to employees' abilities and skills.
Evaluates employees' performance and plans for compensation actions in accordance with that performance.
Provides developmental opportunities through identification of internal and external training opportunities.
Provides continuous coaching regarding functional
Decision Impact: Function/Organization
Department Responsibility: Single
Budgetary Responsibility: Yes
Direct Reports: Yes
Indirect Reports: No
Minimum Bachelor's Degree in Finance, Accounting, Risk Management, Business, or equivalent experience
MBA is a plus
Professional certification is a plus
Minimum 15+ years Property/Casualty insurance experience including management of a corporate risk department and experience with complex coverage matters and high exposure claims
Strong knowledge and experience with captive management, accounting principles, risk management, actuarial analysis, insurance industry practices, insurance regulatory environment, insurance contracts and claims management.
Strong problem-solving, analytical and organizational skills
Excellent written and verbal communication skills
Ability to understand and explain complex insurance issues
Ability to communicate effectively with internal and external customers (senior and Area/Division management, auditors, insurance regulators, insurance brokers, insurance carriers, and subcontractors)
Ability to work independently, set goals, and achieve results
Ability to meet deadlines, prioritize, react quickly, and handle highly-charged situations
Meet Some of PulteGroup's Employees
Patrick M.Sales Consultant
Patrick, a customer’s first point of contact, acts as the face of PulteGroup. He works to build relationships and ensures complete client satisfaction throughout the homebuilding process and beyond.
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