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Publix

ISTS Support Technician - Daphne, AL

Fairhope, AL

This position will provide IT technical support for the Baldwin / Mobile County area to primarily include repair and preventive maintenance, encompassing servers, desktop computers, printing, point of sale, barcode scanners, weighing devices, and networking systems. This position will also include the installation and lifecycle of IT hardware. This position supports Publix retail stores and involves traveling between them to perform on-site work. Workdays are primarily Monday thru Friday but will also require a rotational weekend and on-call before/after-hours coverage schedule. This position will augment support in other areas when needed.

Required Qualifications

  • Candidate must live in or near the Daphne, AL area or must be willing to relocate there upon acceptance of the position
  • Associates degree in Computer Science or equivalent experience
  • One year of PC/Technical support experience
  • Basic understanding of Windows Operating Systems
  • Good verbal and written communication skills
  • Must be at least 20 years of age
  • Must have a valid driver license and maintain an excellent driving record
  • Ability and willingness to be on call, weekends and holidays as needed
  • Ability to lift up to 75 lbs.
  • Ability to climb ladders
  • Ability to crouch, kneel and work in confined areas for extended periods
  • Good organizational, time management, problem-solving and analytical skills
  • Able to be flexible and handle a high volume of work accurately, and be able to work under pressure to meet deadlines
  • Good human relations skills (the ability to work well with others and be a team member)
  • Obvious enthusiasm, initiative and pride in work, and a commitment to Publix and our Mission

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Preferred Qualifications

  • Basic knowledge of PC/Technical support
  • Ability to use hand and power tools
  • Certifications in the field of electronics or Computer Science such as Cisco Certification, A+ Certification, Microsoft Certified Systems Engineer, HP Certification, or Lexmark Certification
  • Basic understanding of IT hardware and industry standards
  • Basic understanding of thermal and laser printing
  • Knowledge of Publix retail store operations
  • Basic understanding of Active Directory
  • Ability to use hand and power tools
  • Computer and electronic equipment installation skills
  • Basic cable troubleshooting and management skills


Benefits Information

  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost
  • An opportunity to purchase additional shares of our privately-held stock
  • 401(k) retirement savings plan
  • Group health plan (with prescription benefits)
  • Group dental plan
  • Group vision plan
  • Sick pay
  • Paid Parental Leave
  • Long-term disability insurance
  • Company-paid life insurance (with accidental death & dismemberment benefits)
  • Tuition reimbursement
  • Vacation pay
  • Free hot lunches (buffet-style) at facilities with a cafeteria
  • Paycheck direct deposit
  • Credit union
  • Access to over 50 discount offers including discounts on computer, vehicle and wireless purchases
  • 6 paid holidays (associates can exchange the following holidays with their manager's approval: New Year's Day, Memorial Day, Fourth of July, and Labor Day).


Potential Annual Base Pay

47,216 - 65,208

Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week's pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks' pay.

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

Relocation/Household Good Shipment Allowance will NOT be provided.

Please note that Publix will not sponsor any hire for this position for an H-1B visa or permanent residence.

Client-provided location(s): Daphne, AL, USA
Job ID: Publix-24807BR
Employment Type: Other

This job is no longer available.

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