- Deerfield, IL
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
Whether it’s in accounting, claims, IT, investments, legal, marketing, sales, or another department, come be part of a company where you can accomplish your goals while contributing to our social mission of becoming America’s most protective insurance company.
Basic Purpose and Objective of the Position - Stated Briefly:
The primary function is to ensure the timely payment of Agent commissions and Dealer over-remits including our Specialty lines of business. Be a central resource for the division in certifying W9’s, processing 1099’s as well as complying with B-notices and verifying other items related to 1099 back-up withholding and reporting
Print, sort and mail weekly & monthly Agent commissions & Dealer over-remits in a timely manner for General Agents, Over Remits, Marine/Powersports and Vernon General products
Calculate and process commission payment for special handling
Balance commission payments between general ledger and admin system
Monitor and review commission charge-backs with the purpose of collecting on balances due
Maintenance of 1099 process including being a central point of contact for the collection and certification of W9’s, as well as complying with B-notices and verifying other items related to 1099 back-up withholding and reporting
Balance monthly audit report to monthly One Source file to ensure accurate 1099’s at year end
Perform monthly reconciliation of various suspense accounts including Training Credits in a timely manner, research and review outstanding item and clear within corporate guidelines. All reconciliations require certification in Assurenet
Other duties and/or special projects may be assigned to meet business needs
Knowledge/Experience/Education/Training: Skills essential for this position
Minimum Associates Degree, required
Minimum two to three years customer service experience
Strong reconciliation experience
Excellent communication skills both written and verbal
Have the ability to quickly identify and respond to internal and external customers
Proficiency with AS400 Administration systems; Microsoft Office Suite programs and SAP General Ledger system
Accuracy and attention to detail
Must be self-motivated, reliable, accountable, and team oriented
Must be a team player who is willing to work with others
Demonstrates a sense of urgency and ability to meet deadlines
Able to work well under pressure, establish priorities, multi-task, and meet deadlines
Contact with others:
Ability to communicate effectively to customers, employees, and/or managers of the organization both verbally and in writing
Analytical ability required:
Must be able to comprehend a problem and understand the desired result.
***This is a full-time position with the ability to work a hybrid schedule - partially remote and partially in the office.
At Protective, we are committed to providing an inclusive culture where all employees fully contribute and thrive. We have always been a values-driven culture. Doing the right thing and serving people are part of our DNA, and we believe that valuing and embracing different backgrounds and perspectives is what makes us unique.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.
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