Research Solution Sales Team Leader

Position Summary:

The Research Solution Sales Team Leader drives sales activity for the assigned product line(s), delivering a specialty product value proposition in collaboration with Ex Libris Sales Managers and providing subject-matter expertise within Australia and New Zealand initially, with the potential to expand across Asia Pacific. This is a full time position and the incumbent is preferably based in Melbourne/ Sydney.

Duties and Responsibilities:

  • Accountable for both new sales targets and renewal targets for specialty line products within the research portfolio.
  • Focuses on new and renewal business; and is responsible for the full portfolio forecast (renewals and new business).
  • Develops monthly revenue forecast.
  • Forecast and activity reporting weekly.
  • Manages a team, supporting additional specialty research products, such as Research Professional, Pivot and RefWorks.
  • Serves as the subject matter expert on the specialty products within the research portfolio, articulating the value proposition whether as a single product sale or as part of a larger portfolio.
  • Focuses on new business, uncovering opportunities, creating target lists, prospects, while engaging the Ex Libris Sales Manager and Regional Sales Director as appropriate.
  • Leverages unique relationships with influencers and decision makes to support lead generation and sales activity.
  • Interfaces with business unit & Pre-Sales Team to gain support and determine ability to pursue and support RFP responses.
  • In conjunction with the Ex Libris Sales Manager and the Regional Sales Director, leads specialty product forecasting.
  • Work with the Ex Libris Sales Manager and the Regional Sales Director on contract development and contract negotiation.
  • Leads product demonstrations and pre-sales technical consulting within the research products, specifically, Esploro, Research Professional, Pivot, RefWorks, and any other products in the portfolio.
  • Engages the Ex Libris Sales Manager and the Regional Sales Director in proposal development to seek out cross-product bundling or customer incentives.
  • In-conjunction with Regional Sales Director, hires, motivates, manages and develops a team of sales professionals, including Account Managers and others as required.
  • Maintains a thorough understanding of the organisations’s strategies, goals, structure and operating methodologies.

Ideal Qualifications:
  • Bachelor’s degree plus at least 6 years’ related experience, or equivalent combination of education and experience.
  • Ability to develop a deep understanding of specialty product(s).
  • Ability to demonstrate technical expertise for the products and comfortable communicating IT technical terms and have is aware of the digital IT trends in the market.
  • Capable of leading demonstrations, trainings and presentations.
  • Able to clearly and compellingly articulate value proposition for specialty product(s) and respond to enquiries about product functionality.
  • High level of enthusiasm, with strong influencing and negotiation skills.
  • Strong interpersonal skills, with ability to professionally interact with a diverse blend of personalities to reach resolution and maintain strong relationships.
  • Strong leadership and managerial skills.
  • Strong interpersonal skills with the ability to manage a team.
  • Capacity to learn and effectively utilize SalesForce.com and other programs relevant to the role.
  • Ability to travel nationally and internationally.

Ancillary Qualifications:
  • Proven track record of successful technology and/or online technology sales experience.
  • Experience in academic research and/or higher education.

Other important information about this position:
  • This position may be based in a corporate office or remote location.
  • Up to 50% travel is required.
  • This position requires weekday (Monday – Friday) attendance with scheduling flexibility available around core working hours.
  • Every position requires certain physical capabilities. ProQuest seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible


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