Strategic Product Consultant, Construction Financials
We’re expanding our Customer Success team! As a Strategic Product Consultant, you will leverage your knowledge of the construction industry and Procore to provide customers with best practices on utilizing the system. You’ll partner with Implementation Managers and Customer Success Managers at Procore to supplement client training with technical knowledge of cloud-based software and Procore platform expertise. We’re looking for candidates to join our team immediately.
To best connect with our teams and clients, you’ll have to visit them! This position requires up to 50% travel to client sites (may include domestic and international), industry events, and other Procore offices.
This position is based in Sydney, Australia
While you will work in a “consultant” relationship with Procore clients, you will be a regular full-time employee of Procore. This is not an independent contractor position. You will work with the Strategic Product Consultant team as a financial expert, and work on projects specific to the Construction Financials product line. This includes leading customer trainings, internal team trainings, creating and updating support documentation and deep dive videos, and much more.
What you’ll do:
- Work with Implementation Managers to develop clients into Procore experts and evangelists through training and consultation.
- Conduct group training webinars and in-person sessions to educate clients on Procore tools.
- Leverage knowledge of the construction industry to improve client business processes not only in Procore, but across the client’s entire organization.
- Provide the highest level of service and education to Procore’s clients through clear and effective communication.
- Interact with fellow team members (mentoring and asking questions) via Slack, email, phone, and face to face meetings.
- Collaborate with all levels of the Procore organization to develop best practices, connect clients with Product Managers to further client success, and drive Procore’s evolution as a market leader.
- Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices.
What we’re looking for:
- Procore and/or Construction professionals looking to transition into a fast-paced software training and advisory role
- Extensive knowledge of the construction industry is required
- Experience with Procore platform is required
- Technology enthusiasts and promoters of modernizing the construction industry
Your education and experience:
- You must have at least at least 5 years of experience as a Project Manager in the construction industry
- Bachelor’s degree preferred
- Experience with training and/or software support a plus
- Previous experience conducting presentations, mentoring, managing
- You must have experience managing:
- A project’s overall financials and budget, including fee projections
- A project’s general conditions and/or self-performed costs, including forecasting
- A project’s Client contract and Subcontracts
- A project’s change management process, including lump sum and T&M work
- A project’s invoicing/billing process for Clients and Subcontractors
- Different project contract types, such as lump sum, cost plus and GMP
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, housing complexes, and more. Our headquarters is located on the bluffs above the Pacific Ocean in Carpinteria, CA, with growing offices worldwide. Check us out on Glassdoor to see what others are saying about working at Procore!
Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee enrichment and development programs, and friends and family events
Meet Some of Procore Technologies's Employees
Customer Success Manager
Tobi assists a variety of clients—from company owners and engineers to general contractors and architects—in successfully using Procore to increase their efficiency, productivity, and profitability.
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