Podium exists to help local businesses win. Using Podium, local businesses can simplify the way they communicate with their customers—from collecting payments to facilitating online reviews to launching marketing campaigns, and much more.
Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.
We look for people who are curious, creative and are willing to do the work to be a little better every day. We also embody our company values in all that we do, which always starts with being Customer Obsessed, followed by Be a Founder, Zero Drama, and Enjoy the Ride. Does that sound like you?
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We're seeking a highly skilled Senior Site Reliability Engineer to join our dynamic team. As a Senior SRE, you will play a crucial role in driving our products to success by building and maintaining a stable, scalable, sustainable, and efficient system. You will collaborate closely with product engineering teams, actively addressing their needs and working as a part of the SRE guild to create a world-class platform for our products.
What you will be doing:
- Collaborate with various teams to identify areas of improvement and enhance Podium's systems, making them safer and more pleasant to operate.
- Engage with Podium's engineering community, actively seeking feedback and addressing pain points to continuously improve the platform.
- Participate in an on-call rotation for the services owned by the team, effectively triaging and resolving production and development issues.
- Work cross-functionally with different teams to ensure minimal downtime for our products.
- Utilize a wide range of technologies, including Kubernetes, Helm, Docker, AWS, Terraform, Datadog, Prometheus, Ansible, StrongDM, Python, Go, GitLab, and GitLab CI.
- Providing guidance and support to junior Site Reliability Engineers (SREs) within the team, fostering their growth and development.
What you should have:
- 6+ years of experience working in a software engineer or systems engineer role within a production environment.
- Strong expertise in deploying, operating, and debugging server software on Linux.
- Inquisitive nature and a strong desire to learn and stay updated with emerging technologies.
- Willingness to take part in a rotating on-call shift.
- Demonstrated ability to work independently and take initiative without constant supervision, consistently meeting or exceeding goals and objectives.
What we hope you have:
- Experience working with distributed systems and microservices.
- Practical knowledge of system design principles.
- Demonstrated expertise in containerization concepts, including Dockerfiles and container orchestration.
- Proficiency in cloud computing platforms such as AWS, GCP, or Azure.
- Familiarity with regulatory and compliance standards like SOC2, HIPAA, PCI, etc.
- Experience in building and maintaining CI/CD pipelines.
- Extensive background in heavy infrastructure management.
- Experience with incident management.
BENEFITS
- Open and transparent culture - Checkout this video to see what it’s like to work at Podium
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
- Additional benefits for fully remote employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.