Director, Creative Services

Pocket Gems, a leading mobile entertainment company backed by Sequoia Capital and Tencent, is breaking new ground with graphically rich mobile games, fun new genres of mobile entertainment, and innovative technologies like our mobile-first Mantis Engine. Profitable since launch in 2009, the company has grown to over 200 employees. Pocket Gems’ games have been downloaded over 250 million times by players around the world. Our ideal candidates enjoy a work environment that requires strong problem solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.

This person will join one of our new teams working on "core" games in the sci-fi or fantasy genres. We are looking for artists excited to bring AAA quality work and establish Pocket Gems as a leader in 3D art for mobile, creating games that appeal to a wide audience of players. We are excited to be shaping and defining games as we know it on mobile.

The Director, Creative Services will lead support services to various internal departments for the Core Studio, including Marketing and PR, to produce high-quality art assets in print, digital, and video. In this role, you will oversee design projects, the creation of screenshots, photoshoots, and the production of internal marketing assets. You will be responsible for working with the Art Directors of the various games to ensure that the brand vision of the game are translated accurately in marketing art. In some cases, it may include the development of a style guide for marketing purposes.

You’ll act as a thought partner to the Director of Marketing, helping develop new and exciting ways to position and represent our games around the world, while delivering creatives that drive measurable results that help us meet our install and revenue goals. Typical end uses for your contributions may include, but are not limited to, social media, web, digital advertising, TV and internal marketing assets.

We are looking for someone who can both lead the team and get their hands dirty in terms of creating assets. This position will initially have 2-3 direct reports. Your contribution plays a critical role in helping both attract new audiences around the world as well as delighting the millions of fans already having fun in our games. 


  • 5+ years of relevant experience in creative services in the video game industry (will consider relevant professional experience in graphic design, or other field related to art).
  • A results-driven mentality with an understanding of the importance of direct response performance metrics.
  • Core gamer on mobile, console, and/or PC.
  • A consummate student of the latest design or creative trends.
  • Customer service experience
  • Design portfolio with extensive professional experience having shipped products for a complete brand including key art, print/design and digital assets.
  • Master of Adobe Creative Suite.
  • Pluses: Flash programming, motion graphic design, video editing, illustration, and photography skills.

Benefits:  Pocket Gems offers top-notch benefits, including a Premiere PPO health plan. We cover 100% of the cost of employees’ Medical, Dental and Vision premiums (and 75% of the cost for their dependents), as well as short and long-term disability, and life insurance. We also offer flex spending & dependent care accounts, pre-tax commuter benefits and a 401(k) plan. Pocket Gems is located in beautiful downtown San Francisco, one block North of the Montgomery Street BART station.

Pocket Gems is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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