Fiber Technician

    • New York, NY

Pilot is a modern connectivity company based in New York City. We deliver fiber-optic internet and network services to business with no contracts, backed by a 100% uptime guarantee and 24/7 proactive support.

We're a passionate, close-knit team that believes businesses have more important things to worry about than their internet connection. Our top priority is enabling extraordinary work across all industries with connectivity solutions that are adaptive, agile, and designed with the customer in mind.


  • Interact with executive level customers
  • Read, understand, and follow work orders/job scopes created by Pilot Engineers
  • Run 3mm terminated fiber optic cable through customer suites
  • Create and troubleshoot fiber paths into customer space by drilling through drywall, concrete and brick
  • Respond to and resolve emergency fiber outages
  • Operate OTDR, Light Meter, VFL and other fiber equipment/tools
  • Complete progress reports and job status updates daily


  • Basic construction skills
  • Experience operating hammer & core drills preferred  
  • Interest in providing top notch customer service
  • Excellent communication skills
  • Flexibility to accept changing shifts & work locations
  • Comfortability working in confined spaces (basements, electrical closets, shaft-ways, etc.)
  • Willing to work in all weather conditions
  • Valid, clean drivers license (MVR check required)
  • Valid OSHA 10 Hour Construction Certification required
  • Reliable daily transportation to and from Brooklyn depot
  • Capability of lifting up to 75 pounds


  • Medical, Dental, Vision Coverage
  • Company-sponsored 401(k)
  • Stock Options
  • Commuter Reimbursement
  • Wellness Reimbursement

At Pilot, we believe differences make us stronger, and that our diversity is something to celebrate. Pilot hires without regard to race, color, religion or belief, national, social or ethnic origin, sex (and pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Pilot Fiber, Inc. is not open to third-party solicitation or resumes for our posted positions. Any resume submitted to a Pilot Fiber, Inc. employee by a recruiting firm that does not have a valid, written search agreement with us will be considered a referral, regardless of whether it is submitted for a posted position or for general consideration, and no matter how it is submitted (via email, the Internet, or other means). No fee will be paid in the event a candidate is hired by Pilot Fiber, Inc. as a result of the referral or through other means.


VISA Sponsorship not available 

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