Sales Support Officer

Job TitleSales Support Officer

Job Description

Your challenge

By joining the Modular Lighting Instruments team, you become part of a family. Though our roots are in Belgium, we are a worldwide player, which adds an international touch to the job. New Modular employees are expected to let their mind float and push boundaries within their job environment. Thanks to our reliable team players, we can continue to excel in creating, developing and selling high-end lighting solutions.

Not only will you play an important role in serving customers and colleagues, you will also continuously work on improve processes to optimize our customer service.

Your responsibilities

Your responsibility is to support customers and account managers with the following tasks:

  • Order typing
  • Purchase orders
  • Order confirmations
  • Handling delivery requests and logistical issues
  • Credit notes
  • Claims
  • Returns
  • Spare parts

We are looking for

  • SAP skills
  • Experience in a customer service department, not necessarily in lighting business
  • Somebody who takes initiatives and who can identify problems and formulate alternatives and recommendations
  • Somebody who can initiate and run small improvement projects
  • Fluent in Swedish and good knowledge of English language
  • Danish and Norwegian language skills are beneficial

Your team

In this role you will work together with an experienced and energetic team to support the Nordic market from our brand new design hotspot in creative areas on Tavastgatan.

You will report to the Sales Leader Nordics in Stockholm.

Our offer

Modular Lighting Instruments is a brand in Philips Lighting and by joining Modular you also become part of the world's largest standalone lighting company.

You can make an impact on a rapidly developing business. In addition, we offer a competitive package of benefits including a good salary, bonuses, flexible working, holiday allowance, pension scheme, career development opportunities, family-friendly employment policies (and discounts on Philips products).

Contact

If you are interested in this opportunity to join us, please upload your application through the Philips career site. After a pre-selection process based on your CV, you will be invited for a telephone interview and afterwards business interviews.


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