Key Account Manager

Job TitleKey Account Manager

Job Description

Key Responsibilities:

  • Responsible for business development and sales generation from assigned customers /projects for professional lighting solutions (Products & Services). Meet the assigned targets
  • Create awareness of new products, services and solutions to assigned customers through presentation, product demo
  • Develop strong relationship with customers by exploring client's need and offering tailor made lighting system solution and increase share of projects
  • Responsible for providing timely and accurate quotation and necessary details for tenders in active co-ordination with Pre-sales support
  • Follow through a particular project and ensure planned Interaction with relevant end user, lighting specifier and contractor to generate business. Leverage the support from LiAS, System Center, Control and Product management
  • Post order, co-ordinate with Post-Sales Support on timely execution of the order through clear communication on product details and time of delivery. The final ownership remains with respective KAM
  • Work closely with LiAS, product management and supply chain and take ownership in ensuring highest degree of customer satisfaction
  • Updating management on lead, pipeline and sales forecast. Regular entry and update through SalesForce.com
  • Plan and Co-ordinate with marketing and management on suitable promotional activities like Road show / Dedicated Seminar etc.

Key Requirements:

  • Bachelor's degree in technology/sciences, business management, or a related discipline with at least 5+ years of proven track record in key account management and consultative selling principles in a fast paced technology industry
  • At least 5+ years of strong history of quota achievement with stellar experience presenting products and services to accounts
  • 3+ years of value based selling in a market/customer facing role
  • Focuses on customers and creates customer delight
  • Understands complex sales cycles at strategic level
  • Understands Technology/Software & Connectivity domains
  • Is adaptive, collaborative, fast and executes flawlessly
  • Delivers on commitments
  • Communicates with impact
  • Possesses strong organizational abilities

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