Technician Service Associate

Job Title

Technician Service Associate

Job Description

Technician Service Associate

In this role, you have the opportunity to
Help build a high growth business that will help improve the lives of millions of people while advancing Philips journey as a global leader in Health Technology.

You are responsible for

  • Perform evaluation, repair and estimates on Class I and class II medical equipment. Interacts with teams internal and external, in order to further business opportunities, efficiencies, and compliance with regulations to which we are held accountable. Keeps current on all training activities. Performs in other roles within the facility, as required, with the understanding that flexibility and cross-training leads to strong overall performance in varying conditions. Documents activities, as required, within various systems, electronic and paper based, in order to comply with regulations and increase traceability and transparency of activities performed.

  • Deliver Results (Take Ownership): Complies with Quality, Safety, Regulatory and Training requirements. Meet Daily targets for QCDSP. Maintain Quality expectation. Delivery of serviced /refurbished shipped devices. Record service performance data per QCDSM expectations.

  • Eager to Win: Participate and/or lead QCDSP Level 1 meetings. Address non-conformities and/or corrective actions. Assist in Kaizen, 5S, and other Continuous Improvement Activities.

  • Team Up to Excel: Participate in cross-training across multiple products and/or disciplines.

To succeed in this role, you should have the following skills and experience
  • Associates Degree
  • Mechanical or Electrical experience
  • Medical device experience preferred
  • Technical/troubleshooting experience

Why should you join Philips?
Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it's like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .

Find out more info about Philips at

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.



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