Sr. Director, Field Marketing and Sales Support, Healthcare Informatics North America

Job Title

Sr. Director, Field Marketing and Sales Support, Healthcare Informatics North America

Job Description

In this role, you have the opportunity to
Lead a team of Field Marketing and Sales Support managers that exploit the sales and profit potential of the Healthcare Informatics business group's products and solutions. The primary responsibility of the Sr. Director is to understand and anticipate customers' needs and strategically position products/solutions to generate demand for business.

You are responsible for

  • Collaborating across markets and business units to bring to bear market solutions
  • Generating demand in new and existing markets; identifying and acting upon cross-sell, up-sell, and service sales opportunities in installed base
  • Ensuring successful hand-off of leads to campaign management/sales performance center for qualification; conducting lead generation and management analytics to continuously improve sources of lead generation
  • Crafting campaigns across lifecycle of products (NPI, end of life) to drive profitable growth
  • Selecting third-party vendors and negotiating contracts to execute campaigns
  • Selecting tradeshows, creating road-show schedules (who, what, why) as appropriate and working with local marketing communications team to execute events that deliver high return on investment
  • Helping identify and maintain relationships with local KOLs, societies, alliances, sponsors, and advisory boards
  • Understanding relevant marketing customer segmentation and value proposition, providing feedback on how to tailor to meet specific market needs
  • Building strategies for beating competitors - profitably - with effective use of competitor information, based on customer and event interactions; sharing synthesis with business marketing
  • Supporting product managers in setting and adjusting local prices to improve value capture; defining and implementing launch strategy for local market
  • Driving communication strategy to field teams, product to new hire training deployment, and overall market support processes, strategies and procedures
  • People development, succession planning, hiring and retention for the organization to ensure capable, motivated, and engaged staff in all positions

To succeed in this role, you should have the following skills and experience
  • MBA or other Master's degree preferred
  • 12+ years in marketing, sales, product development, sales support, or related field
  • Healthcare informatics marketing experience; experience in high-tech, healthcare/med-tech solutions businesses
  • Competitive and entrepreneurial mindset to drive sales growth in new and existing markets; ability to identify local opportunities, interact with decision makers and provide highest-quality leads as a result
  • Ability to maintain high motivation in sales force organization
  • Validated communication skills and ability to influence colleagues and customers
  • Ability to collect and synthesize local market trends and competitive intelligence into actionable input for the business unit marketing teams
  • Collaborative mindset to work with cross-section of sales, marketing, and analytics resources to develop solution-oriented sales development programs
  • Ability to understand complex customers, segments and markets
  • Effective team leader with a successful track record of working across organizations and developing and leading cross-functional teams
  • Proven discernment and judgment; ability to make difficult and competent decisions
  • Demonstrated ability to drive organizational and market change

In return we offer you

The opportunity to take your career to the next level in a world-leading organization that is backed by a stable 120 year legacy of innovation. Here, you'll go as far and as wide as you aspire. We make sure of it through support of a formal development planning process, as well as countless opportunities to expand your knowledge and skill set through resources such as the Learning@Philips program, tuition reimbursement and/or mentor relationships.

Why should you join Philips?

Working at Philips is more than a job. It's a calling to build a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it's like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.



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