Service Operations Technician

Job TitleService Operations Technician

Job Description


This is a role for Philip’s small service center in La Mirada, CA. Primary duties here include repair and service on sleep products and O2 concentrators.

  • Provides technical support to customers on operational or maintenance aspects of system equipment.
  • Serves as customer contact on technical and service related problems. Diagnoses mechanical, hardware, software and systems failures using established procedures.
  • Determines most cost effective repair/resolution to minimize customer downtime.
  • Prepares reports for analysis of product failure trends and service ability issues. Is a skilled worker with a number of coordinating tasks.
  • Gives support in field service process renewal.
  • Ensure assignments are carried out in a professional way according to quality requirements and are finished in time

We are looking for:

  • Associates degree in Electronics
  • A background in repair
  • Good communication abilities to speak with customers
  • Able to follow service manuals


In case of difficulties with your job application please send an email to [email protected]

Meet Some of Philips's Employees

Jose V.

Systems Engineer

Jose engineers the specific system level requirements for the Philips Sonicare oral healthcare products. He makes certain the detailed design of each device over-delivers on customer expectations every time.

Damla O.

Sr. Global Consumer Marketing Manager

Damla monitors oral healthcare trends in the global market. She listens to consumer needs and learns about the newest industry technology to fulfill digital demands.

Back to top