Data Support Specialist

Job Title

Data Support Specialist

Job Description

In this role, you have the opportunity to:

Play an active role in the protection of the valuable intellectual property that is an important differentiator to Philips Customer Service. Be part of a team with focus on addressing and preventing the loss of data through education, communication, and the design of our systems and products.

You are responsible for:

  • Performing actions and research based on standard reporting
  • Sending standard communication emails internally to perform research
  • Managing all standard communications and responses, escalating to the appropriate parties as necessary
  • Tracking of communications as required in a detailed and accurate manner in order to facilitate reporting that is insightful, measurable, and actionable
  • Contributing to the continuous improvement of the processes, reports, and systems to achieve Philips' goals
  • Participating in project-related work, as needed

You are a part of

Philips is a global leader in health technology that makes life better for people, like you, through meaningful innovation. This position will be a part of our Global Business Services (GBS) group in Nashville, TN, responsible for leading operational execution, reducing complexity, and increasing efficiencies as the in-house team that continuously improves performance to better serve our customers. This new team in Nashville will be comprised of passionate, inspirational, collaborative, and diverse professionals that is powering excellence around the world for Philips to achieve our mission to improve the lives of 3 billion people a year by 2030. That's where you come in.

To succeed in this role, you should have the following skills and experience

  • Associate's degree or equivalent experience
  • 2-4 years of experience with Microsoft Office applications in a professional setting - intermediate to advanced Excel,PowerPoint, and database experience is a plus
  • Strong English verbal and written communication skills
  • Consistent strong attention to detail
  • Strong organizational skills
  • Self-motivated
  • Prior experience in a support role is a plus

In return, we offer you
A dynamic working environment with an innovative business, which offers you excellent opportunities and a path towards a rewarding career as Philips continues to grow its marketing capability enterprise globally. Succeeding in this role in a complex environment will provide many doors for your long-term career at Philips. This opportunity comes with competitive salary, excellent health benefits, up to date training, as well as learning and development opportunities through Philips University.

Why should you join Philips?
Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it's like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.


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