Channel Manager

Job TitleChannel Manager

Job Description

Responsibility of Channel Manager:

  • Deep understand the Company strategy and Business Groups’ product strategy, proactively involve the partner planning process that develops mutual performance objectives, management targets, and productive partner development.
  • Cooperate with related function to set channel policy, compliance with channel management SOP and related Philips internal policies
  • Conduct partner interviews and selection to evaluate qualification and capabilities of potential candidates
  • Closely review and monitor partner performance, cooperate and conduct the implementation of channel marketing program for selected groups of channel partners.
  • Coordinates the involvement of key stakeholders, including support, service, and management resources, in order to meet partner performance management, control, and partners’ audit.
  • Responsible for partner training, audit and management, develop training program and material.
  • Proactively assesses and follow up with partner needs and questions on an ongoing basis.
  • Act as the contact window between partners and Philips involved parties to resolve the feedback/complaints received from markets
  • Manages potential channel conflict with key stakeholders in the Company.
  • Lead channel 3rd party termination process if necessary.


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