Incident Handler

The Incident Handler supports a Civilian Agency Cyber Security Operations Center (SOC) organization protecting the network security of tens of thousands of users. The work site is located in Leesburg, Virginia.

The Incident Handler responsibilities include:

• Receive, document, and report cyber security events.

• Categorize incidents and implement corresponding escalation procedures.

• Communicate and coordinate incident response efforts.

• Conduct daily operational update meetings for SOC staff and unscheduled situational update briefings for FAA leaders.

• Analyze reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).

• Provide telephone, e-mail and ticket service to customers.

• Reference applicable departmental and operating administration policies in work products

• Access, secure and inspect local classified information processing areas.

• Any other duties as requested by the Contracting Officer Representative and SOC management.

Qualities/Additional info: Incident Handler will maintain twenty four (24) hours a day, seven (7) days a week, three hundred sixty five (365) days per year, incident handling capability. Incident Handler must be a proven team player with excellent oral and written communications skills. Incident Handler must be capable of working on projects independently. Frequent interaction with government client is required. Candidate must have previous experience working in a network security incident response team, such as a Security Operations Center (SOC), Computer Emergency Response Team (CERT), Computer Incident Response Team (CIRT), Computer Incident Response Center (CIRC) or Cyber Security Incident Response Center (CSIRC). Infrequent (<5%) local travel, infrequent (<5%) long distance travel.

Required Education and Experience:


- Bachelor's degree in Computer Science or Information systems.

- OR

- Minimum six (6) years of relevant professional experience.


- In addition to required education or equivalent experience;

- Minimum four (4) years IT experience


- Must have with at least one year of network security experience.

Preferred Experience:

- Experience with intrusion detection systems and threat techniques. (Lateral Movement, Rootkits & Toolkits.


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