Senior IT Administrator

Who We Are:

Persado’s cognitive content platform generates language that inspires action across a spectrum of digital channels. Powered by cognitive computing technologies, the platform eliminates the random process behind traditional message creation. Persado arms organizations and individuals with “smart content” that maximizes the efficacy of communication with any audience at scale, while delivering unique insight into the specific triggers that drive action.
Persado is used by leading brands such as American Express, Citi, MetLife, Microsoft, Neiman Marcus, Sears, Staples and Verizon Wireless. Persado has realized one billion dollars in incremental revenue via increased response rates resulting in an average uplift of 49.5% in conversions across marketing campaigns.
Winner of the DMA Innovation Award for Digital Technology, Persado is backed by prestigious investors including Bain Capital Ventures, StarVest Partners, American Express Ventures and Citi Ventures. Persado is headquartered in New York City with offices in San Francisco, Athens, London, Rome, Toronto and Rio de Janeiro.
Come see why Persado is certified as a great place to work; Not only do we have the opportunity to partner with some of the biggest clients in the industry; we also have the brightest, and most creative employees. With themed office events, and weekly happy hours we make sure that our culture is celebrated together.
Persado is a fast growing technology company, with significant funding.  We have the advantage of offering the best of both worlds to our employees; stability and high growth. We are always looking for people who possess a passion for innovation, deep domain knowledge, and a yearning for high success! 

What We Are Looking For:

Persado is looking to hire a Senior IT Administrator in our New York office. As a Senior IT Administrator you will be responsible for the smooth operation of our offices and Enterprise IT infrastructure  in North America. You will be tasked with providing excellent support to end users globally.

What We Want You to Do:

  • Provide outstanding technical support to our end users, establishing the right processes and KPIs
  • Perform advanced troubleshooting for end user issues and provide support to the Executive team. Guide Junior technical support resources
  • Manage operating systems, software and services centrally through the use of computer management suites.
  • Research, evaluate and deploy new Enterprise IT solutions (eg. SSO, Video Conferencing, Phone Systems, etc.)
  • Manage cloud services
  • Oversee the smooth operation of our Videoconferencing and Voip facilities
  • Manage Enteprise IT infrastructure such as Vmware Servers, NAS, Backup, Networking equipment
  • Liaise with vendors and suppliers

What We Want To See:

  • Minimum of 5 years relevant work experience.
  • Solid Mac and Windows support skills
  • Good knowledge of TCP/IP networking, and related network services
  • Working knowledge or experience with Video Conferencing systems and VoIP systems
  • Ability to resolve application problems, troubleshoot and maintain software and hardware
  • Experience with Cloud office applications like Google Apps  / Gmail / Office365
  • Windows Server, Active Directory basic administration skills
  • Experience with JAMF Casper Suite will be considered a plus

Who You Are:

  • Strong sense of responsibility
  • Fast learner
  • Attention to detail
  • Adaptability
  • Planning and organizational skills
  • Stress tolerance
  • Good communication skills

What We Offer:

By joining Persado, you will be part of a young, creative and dynamic company undergoing rapid growth and transformation into a global market leader.

  • Competitive salary and bonus plans
  • All the computer gear you need to improve your productivity
  • Work-life flexibility - we value your contributions above all


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