ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Providing guests with an outstanding and unique experience. This includes
  • Providing a friendly and sincere greeting
  • Educating guests about Kenwood 's history and wines
  • Developing ongoing relationships with guests to stimulate repeat visits and future sales.
  • Assisting guests with information and reservations at restaurants, hotels, and other wineries as needed
  • Hosting a unique and engaging tasting
  • Pouring and describing wines and winemaking techniques
  • Setting up and conducting general and private tours and tastings for trade, VIPs or club members
• Promoting and selling Kenwood Wine Club, wine products and gift merchandise
• Handling routine purchasing transactions, including operating cash registers, accounting for daily sales, and packing guests wine/merchandise purchases.
• Assisting with hospitality special events, special wine tastings, and VIP luncheons/dinners
• Setting up visitor's centers as needed by Manager (menus, glasses, tasting notes, water, and all proper marketing materials)
  • Bar duties of opening wine, cleaning buffing wine glasses, restocking
• Answering phones when necessary and understand where to direct incoming calls
• Actively participate in regularly scheduled staff meetings.
• Stay current on recent wine reviews, industry issues
• Learn about other wineries and their wines; use that information to recommend other wineries with great tasting experiences for our guests.
• Assist Supervisor and Manager, in providing a secure environment at close of day, insuring final security and alarming of the Visitors Center.

• Proven sales results, in the wine industry or other
• Knowledge of wine & wine production as would normally be attained through 1-3 years of experience in the wine industry.
• Ability to read, write and speak English; bilingual any other language a plus.
• High school diploma or equivalent. Some college level education preferred, specifically in Business Administration, Marketing or Public Relations.
• Excellent verbal & interpersonal communication skills required.
• Willingness to operate a fork-lift, prior experience a plus
• Must be at least 21 years of age

• Ability to lift heavy boxes (40-50 lbs) on a repeated basis.
• Position entails excessive standing and walking, and considerable bending.

• The hospitality/tasting room requires an experienced public contact person able to consistently maintain enthusiasm and project a positive company image.
• Job requires the ability and willingness to work a flexible work schedule including evenings and weekends.