Guest Service Associate


Longo Toyota/Scion, part of Penske Motor Group, LLC, is taking a different approach to automotive sales. We understand that the wants and needs of our guest are changing every day. By adapting and providing superior guest service has made Longo the #1 Toyota retailer for 49 consecutive years and the world’s largest dealership.

We’re looking for Team Members who are eager, well-rounded, ambitious and who want to jump into a new and exciting career. Our Learning & Development programs are geared to provide you with the proper introduction into the organization and our team of experts in every discipline will provide you the guidance needed to ensure your success.

Some companies may promise the world by offering you a fancy title or tell you about a creative benefits program that doesn’t fit your personal needs. We firmly believe in transparency with everything that we do and in providing a variety of benefit offerings that allow our Team Members to select those that are important to them. With our average Team Member having been with Longo for more than 9-years, you can tell that these beliefs are deeply rooted in our culture.

Our Commitment


Longo Toyota Service, Parts and Collision Repair Center


Health & Wellness


We’re looking for the best and brightest to become part of our winning team! If you have experience in any industry or organization that focuses on providing a superior guest experience, then we encourage you apply today.


The Guest Service Associate is responsible for assisting guests as they arrive on the service drive and initiating the Repair Order.


  • A high school diploma or equivalent;
  • A minimum of one (1) year customer service experience, preferably in the automotive industry or related field;
  • Knowledge of mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application; and automotive repair, desired;
  • Ability to coordinate activities with other employees; use good judgment under pressure, stress, or in an emergency; read and comprehend instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, internet, and in person; and use standard office equipment;
  • Must have a valid driver’s license and have and maintain an acceptable, safe driving record.


  • $12.50 per hour (may vary based on experience)
  • Full Time position available.
  • Free Employee Parking.
  • Training Opportunities through Penske College to help advance this position from a Job to a Career.
  • Full Suite of Medical Benefits to include Health, Dental and Vision Insurance
  • Retirement Program with a Wells Fargo 401-K that includes a generous Company Match
  • Tuition Reimbursement
  • Employee Referral Bonus Program
  • Company Discounts on New / Leased Vehicle Purchases, Parts and Service.
  • Corporate Partner Discounts with companies such as Oakley, RayBan, General Electric, Microsoft, Quicken, Dell Computers, PC Mall, Verizon Wireless, AAA Insurance and many more.
  • Access to our Health & Wellness Program which includes an on-site gym, Wellness Coach and more.


Want to know what it’s like to work here? Check us out on Glassdoor.com! http://www.glassdoor.com/Overview/Working-at-Penske-Motor-Group-EI_IE510101.11,29.htm

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