Salesforce Administrator & Operations Lead


  • Own day-to-day business operations related to Salesforce to support the sales team and serve as Salesforce operational liaison with other teams
  • Design, automate, and improve processes across our CRM systems
  • Dive into data and build reports and dashboards to track campaign efforts and identify areas for improvement on an organization, team, and individual level
  • Coordinate growth experiments and support with analytics and other operational support
  • Create and customize standard and custom objects including fields (including formula fields), page layouts, security rules, workflow and validation rules
  • Continually update and configure per user requirements
  • Stay up to date with Salesforce releases and introduce new functionality to stakeholders that will enhance their Salesforce use and streamline their business processes on the platform. ¬†Includes system maintenance, security, release management, improvements, data integrity, duplicates, backups, etc
  • Expert with Salesforce Marketing Cloud (ExactTarget), specifically, Journey Builder leveraging multi-channel communications, Predictive Intelligence, Cart Abandonment and Reporting automation.
  • Respond to internal user support cases
  • Onboard new users, provide training and documentation on how to use Salesforce Marketing Cloud
  • Manage user profiles, roles, permission sets, assignment rules, and license types


  • Bachelor's degree
  • 3+ years of hands-on experience with either Salesforce or Salesforce Marketing Cloud/ ExactTarget, both preferred.
  • Validation rules, Field Sharing, and Security Layouts, Salesforce administrator experience including experience with User, Roles, Profile, Workflows, Page, and custom objects
  • Strong problem solver with the ability to handle very detailed and interrelated projects
  • Project management, time management, and organizational skills
  • Familiar with or have managed Hubspot or other marketing automation platform a huge plus
  • Leadership potential and team player
  • Strong presentation skills
  • Interest in Fitness-Tech industry is a plus.


Founded in 2012, Peloton has transformed the at-home fitness experience by creating a bike that merges high-design with modern technology to provide access to live streaming and on demand indoor cycling classes led by elite instructors. With a state of the art studio, the best instructors and content distribution, Peloton delivers an intense high-energy workout that motivates, while positively changing the mind and body. 

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