- Manchester, United Kingdom
Peloton Ambassador / Member delivery driver
We are looking for team members to build up our Peloton Delivery Operations as Peloton Ambassadors. They will have the responsibility to develop and maintain the Peloton experience in the UK by providing unparalleled service in the delivery and installation of the Peloton Bike.
What you’ll do:
- Serve as Peloton product expert and brand ambassador
- Prepare delivery runs including loading 3.5t sprinter van
- Deliver, assemble and install Peloton products and accessories in members homes
- Provide outstanding customer service in educating customers on product setup, product and software features and usage
- Respond to customer inquiries during installation and commit to achieve Member Satisfaction targets
- Perform in-home product repairs and maintenance
- Contribute to the safe working environment by adhering to legislative and health & safety requirements of the workplace and whilst in customer homes.
- Assistant with new employee onboarding and training
- Develop Ambassador presentation skills and delivery techniques
- Demonstrate and educate Field Specialists on bike repairs
- Train team on any new technology or processes as they are rolled out
- Provide constant feedback, including the importance of safety on and off the road.
- Approximately 80% of the time will be spent on the road
- Dynamic personality, and Excellent customer service skills
- Strong verbal communication skills both over the phone and face to face
- Ability to work well both independently and in a team atmosphere
- A passion for fitness and exercise
- Good problem solving skills,
- Must have a valid driver's license and a clean driving record
- Able to cope with the physical requirements of the role
- Flexible, will work 4 out of 6 days per week on a 5 week rota including weekend as necessary
Peloton is the largest interactive fitness platform in the world with a loyal community of more than 2.6 million Members. The company pioneered connected, technology-enabled fitness, and the streaming of immersive, instructor-led boutique classes for its Members anytime, anywhere. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that encourage its Members to be the best versions of themselves. An innovator at the nexus of fitness, technology, and media, Peloton has reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, and world-class streaming digital fitness and wellness content, creating a product that its Members love. The brand's immersive content is accessible through the Peloton Bike, Peloton Tread, and Peloton App, which allows access to a full slate of fitness classes across disciplines, on any iOS or Android device, Fire TV, Roku, Chromecast and Android TV. Founded in 2012 and headquartered in New York City, Peloton has a growing number of retail showrooms across the US, UK, Canada and Germany. For more information, visit www.onepeloton.com.
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