Telecom Specialist - Senior Account Executive

Meet Our Team:

The 1:1 Customer Engagement Business Unit has the mission of accelerating Pega's growth and scaling our business in relation to RTIM (Real Time Interaction Management) - delivering Customer Value Optimization for our clients. As a 1:1 CE seller, you will report directly into the Pega sales organization but enjoy close links with the 1:1 CE Business Unit through matrix reporting to 1:1 Sales Leadership.

Picture Yourself at Pega:

You will have access to Pega's market-leading solutions, uncapped earning potential and the world's most innovative organizations as reference-able clients. As the recognized industry leader in Real-Time Interaction Management according to analysts such as Forrester, we challenge companies to rethink the way they manage 1:1 customer engagement and optimize customer value.

What You'll Do at Pega:

  • Penetrate new organizations/accounts or radiate within the existing customer base for 1:1 Customer Engagement opportunities and to meet or exceed defined booking targets.
  • Leverage the challenger selling principles for 1:1 Customer Engagement by providing insight to the customer as the basis of the commercial conversation, teaching customers something new/valuable about how to compete in their market
  • Through training, become deeply conversant in Pegasystems' value propositions for 1:1 Customer Engagement and Customer Decisioning, including the technology, differentiators, customer references and solutions to learn how to map solutions to client needs and develop an expertise in Pegasystems 1:1 Customer Engagement advantages.
  • Work and sell with Partners on 1:1 Customer Engagement opportunities.


Who You Are:

  • Comfortable dealing with senior executives in marketing, retention, customer experience, (digital) channels, data and analytics, customer value management
  • Excellent communication skills with the ability to interact with both senior business and IT managers within large blue-chip organizations.
  • Comfortable working in an entrepreneurial, high growth and pressurized environment
  • Able to grasp new technology concepts quickly and think creatively
  • Able to communicate and organize up, down and across the organization to get desired outcomes


What You've Accomplished:

  • Bachelor's Degree or equivalent work experience.
  • 8-10+ years' selling complex enterprise software solutions to major organizations and / or equivalent in a marketing services / consultancy / agency environment.
  • Extensive knowledge of the CMO, Retention Executive, Revenue Officer etc., Next Best Action, predictive analytics and real-time marketing services and products from an enterprise technology perspective.
  • Thorough understanding of the Digital Marketing landscape including Paid Media & Social.


Pega Offers You:

  • Gartner and Forrester Analyst acclaimed technology leadership across our categories of products
  • The opportunity to join, contribute to and learn from, the market-leading global team for 1:1 Customer Engagement & Decisioning
  • Continuous learning and development opportunities
  • An innovative, inclusive, agile, flexible, and fun work environment
  • Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company


Job ID: 8921


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