Senior Cloud Security Operations Analyst (swing shift)

    • Dulles, VA

Meet Our Team:

As a member of the Cloud Security Operations (SOC) team you will be key in the continued monitoring and protection of all global cloud security operations here at Pega. You will be part of a team consisting of highly capable and talented problem-solving analysts and engineers

Picture Yourself at Pega:

The Pega Cloud is a fully Pega managed service for CRM applications. You will develop proactive automation processes, drive proactive incident response tactics, and support the quick resolution of security issues.

This is a swing/2ndshift position (1:00PM-11:00PM) that will rotate a 4 day week between Mon-Fri.

What You'll Do at Pega:

  • Act as Security Analyst for all Pega operational processes, creating proactive processes to ensure service impacting events do not occur and driving quick resolution to customer impacting issues when they do
  • Demonstrate superior technical and procedural excellence while independently applying various security tools to detect and remediate security events
  • Partner with cross functional senior leadership within Pega to establish the definition, maintenance and leveraging of account health indicators.
  • Help foster and grow a culture of ownership and accountability - ensure teams understand their objectives and are provided the tools and guidance to be successful


Who You Are:

  • You are a Security Operations Analyst/Engineer with 3+ years of related experience
  • Well versed in all facets of Security Operations while operating globally on a 24x7x365 basis
  • Knowledgeable of Security Operations best practices in AWS Cloud or similar (Azure, Google)
  • Experience analyzing raw log files, particularly logs from network or host-based security tools and packet capture
  • Experience with a range of compliance programs such as FedRAMP, FISMA, SOC 1/2/3, PCI and ISO 9001, 27001, 27017 & 27018
  • Excellent verbal and written communication skills, including poise in high pressure situations
  • Have the ability to gain a US Security Clearance


What You've Accomplished:

  • Bachelors Degree in Information System, Computer Science or related field
  • A history of reacting to and resolving a range of high-pressure security issues within an enterprise organization
  • Have earned any of the common industry standard security certifications


Pega Offers You:

  • Gartner Analyst acclaimed technology leadership across our categories of products
  • Continuous learning and development opportunities
  • An innovative, inclusive, agile, flexible, and fun work environment
  • Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company


Job ID: 10112


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