Engagement Leader

Meet Our Team:

As a key contributor to the Professional Services team, you will be responsible for the daily progress and delivery of projects, the articulation of their commercial value and client engagement at all levels within an account.

Picture Yourself at Pega:

Pega is changing the way the world builds software. In this role, you will actively contribute to the success of all client engagements through industry knowledge, Pegasystems product knowledge, leadership, and project execution.

What You'll Do at Pega:

  • Deliver engagements to agreed customer scope, timescales, budget, and quality metrics, as well as assisting customers to achieve the expected ROI across several projects
  • Act as a trusted advisor to the client on all aspects of Pegasystems engagement, leading communication and providing thought leadership so that the best system possible is implemented
  • Advise on Pegasystems' delivery methodology and how this can be harmonized with a client's methodology; demonstrate a thorough understanding of Agile, Waterfall, and Scrum approaches to delivery

Who You Are:

You are an experienced technical project manager who is skilled in in Agile methodologies (SCRUM) with a strong commitment to successful project delivery and customer satisfaction along with first class team coordination skills.
  • BA/BS Technical Degree (MBA preferred)
  • 8+ years of experience in professional services project management roles
  • Agile/Scrum development methodology knowledge/experience
  • Scrum Certification (preferred)
  • Specialization in an industry vertical or a number of verticals, and a thorough understanding of customer strategies, processes

What You've Accomplished:
  • Successfully delivered complex projects using Agile methodologies
  • Resolved conflicts by finding the win-win scenarios for everyone using good negotiation skills as well as negotiating the use of resources, budgets, schedules, scope across several complex projects
  • Excelling at administering and coordinating groups of individuals by promoting teamwork, delegating tasks and setting goals

Pega Offers You:
  • Gartner Analyst acclaimed technology leadership across our categories of products
  • Continuous learning and development opportunities
  • An innovative, inclusive, agile, flexible, and fun work environment
  • Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company


Job ID: 5478


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