Field Service Technician II


  • Work under the supervision of the Technical Services Engineer III
  • Supervision and training of the Technical Services Apprentices and Independent Contractors
  • Install, service, and troubleshoot the Company' s Cart Containment systems
  • Perform Preventive Maintenance of the Company' s Cart Containment systems
  • Complete any service and repair work orders, primarily within your assigned areas as they arise
  • Travel to various areas of the country, with flexibility of working night and weekend shifts, to complete installation, service and maintenance of the Company' s systems
  • Makes substantive and comprehensive decisions on job sites regarding appropriate work needed to remedy system issues
  • Perform multiple tasks in a fast-paced environment, pay attention to detail, while remaining highly organized and efficient
  • Take and follow through on directions and instructions while remaining customer focused

  • Have experience working with Security Camera Systems, Point of Sales Systems, Electrical Devices, and Wireless Devices
  • Have experience with dustless concrete cutting and asphalt
  • Have experience installing devices in a retail environment
  • Have experience running wires through walls and ceilings
  • Have experience troubleshooting and tuning electrical devices
  • Have experience bending and running conduit
  • Have experience using power tools and scissor lifts

  • Minimum 3+ years of experience directly related to the installation of devices in a retail environment such as point of sale systems, alarm systems, or security camera systems
  • Experience in electrical and low voltage devices, concrete cutting, bending and running conduit, and running wires through walls and ceilings
  • Experience with power tools and scissor lifts.
  • Experience as general contractor or related fields are highly desirable.
  • Strong communication and collaboration skills are a must to ensure cooperation and positive results.

Back to top