Program Officer, Special Projects, Engagement

Department: Public and Patient Engagement

Reports to: Director, Public and Patient Engagement

Position Summary

Under the direction of the Director of Public and Patient Engagement, the Program Officer is responsible for strategic decision-making and high-level management and monitoring of special projects, funded projects, and program activities that advance PCORI's Engagement mission. The primary responsibilities include providing intellectual and organizational leadership in designing and implementing new processes and initiatives; reviewing, awarding and managing a portfolio of contracts; evaluating program activities and award portfolio based on strategic direction of program; and management of Program Associate-level staff. Specifically, the incumbent will lead and manage special projects and tasks to support engagement functions and activities while ensuring efficient and effective operations. Possible areas for special projects include: develop task and other funding requests; develop tools and guidance to support meaningful engagement in research; identify promising practices in engagement within the PCORI research portfolio; rapid cycle design and trial of strategies; and promote and advance the science of engagement in PCORI research and publicly.

For the purposes of this job description, engagement is defined as broad involvement of patients, family and caregivers, clinicians, payers, employers, and other members of the public as members of interdisciplinary research teams participating in the planning, conduct, and dissemination of clinical research.

Duties and Responsibilities

Engagement Program Responsibilities:

  • Assists Program Director in identifying and implementing strategic objectives and directions for program
  • Identifies and manages the development and implementation of program (e.g. RFP development, proposal review, award monitoring and oversight, program metrics and tracking)
  • Assists Program Director in identifying and implementing strategic practices to ensure meaningful engagement in PCORI funded research
  • Collects promising engagement practices from research portfolio and translates to tools, guidance, and assistance to share with PCORI staff and the research community to further the practice of patient and stakeholder engagement in research
  • Prepares abstracts and presentations for conferences, develops manuscripts to share promising practices in engaged research to advance the science of engagement in research, and collaboratively identifies and compiles content for Program Director's use in internal and external presentations.
  • Collaborates with PCORI Science programs, as well as Engagement, Communications, and Procurement staff in implementing program activities.
  • Manage the work of and provide training for program assistants, associates, coordinators, interns, administrative assistants, and consultant, as assigned by the Program Director
  • Performs other Engagement Team related tasks as necessary

Program Management:
  • Identifies and manages the design and implementation of activities related to the development of special projects and award funding announcements
  • Manages accurate recording of information in databases. Create, updates, and revises as needed
  • Assists in establishing, monitoring, and reporting on Program budget
  • Coordinates procurement activities of Awards with the PCORI Finance tea
  • Monitors awardees' attainment of Awards contract milestones
  • Participates in meetings, conducts site visits, reviews awardee progress reports, and implements learning networks or conferences as part of overall responsibility for managing any awards

Organizational Responsibilities and Contributions:
  • Plans and delivers information presentations regarding Program direction, funding, and the application process and award results
  • Participates in conferences, seminars, and other professional development activities to maintain and enhance patient-centered outcomes research expertise
  • Leads, contributes to, and participates in internal groups and teams and cross-cutting initiatives. Carries out other responsibilities as assigned by PCORI management.
  • Keeps Program Director and Engagement team appraised of developments and occurrences in the field that are likely to affect Engagement program decision-making and/or strategies
  • Collaborates with PCORI Evaluation team to contribute to the evaluation of meaningful engagement in the development of research partnerships

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.

Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

*PCORI Staff Conflict of Interest Statement - No PCORI employee can receive a direct financial benefit from a healthcare related organization during the course of his/her employment with PCORI.

PCORI conducts background checks on all applicants.

PCORI is an equal opportunity employer committed to cultural diversity in the workplace.

Required Skills
  • Outstanding interpersonal and teamwork skills; collegial, energetic, able to develop productive relationships with colleagues, awardees, consultants, external funders, and others who contribute to program development and management
  • Excellent written and oral communication skills, including public presentations. Experience in the development of tools and guidance to support engagement desired.
  • Ability to work independently and to manage projects and people
  • Ability to travel, as required, including site visits and representing PCORI at external meetings
  • Understanding of the research process from generating a research question to dissemination
  • Broad knowledge and appreciation of patient-centeredness and patient/stakeholder engagement practices
  • Broad knowledge in health policy, healthcare systems organization and structures and payment policies

Required Experience
  • Master's degree in a health related area (e.g., MPH, MPA, MPP, MSN; or MBA) preferred
  • Familiarity with Comparative Effectiveness Research
  • Experience with management of grant or contract awards that include community or patient engagement highly desirable.
  • Minimum of 7-9 years relevant patient/public engagement experience. More experience preferred. Experience may include:
    • Involvement in patient/caregiver or other stakeholder advocacy organizations or health policy organizations that have implemented patient/researcher partnerships and training.
    • Healthcare professionals such as nurses, physician assistants, or other front line staff who have championed patient- and family-centered care and systems improvement
    • Leaders from patient and family or community advisory councils skilled in working directly with clinicians, health systems and researchers
    • Experience in patient engagement in meaningful use, data networks, patient-reported outcome development, development of quality metrics, data privacy issues and other data research infrastructure development
    • Experience with management of or participation in grant or contract awards focused on community or patient/stakeholder engagement

Job Location Washington, District of Columbia, United States
Position Type Full-Time/Regular

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