Program Assistant, Healthcare Delivery and Disparities Research

Department: Healthcare Delivery and Disparities Research

Reports to: Program Manager, Healthcare Delivery and Disparities Research

Position Summary

Reporting to the Program Manager, the Program Assistant is responsible for assisting program staff with implementing projects and other program related activities with the goal of carrying out the mission of PCORI's Healthcare Delivery and Disparities Research program. The Program Assistant will primarily support portfolio management activities ranging from co-project management, project database and file management, and meeting coordination.

Duties and Responsibilities

• Provide programmatic support to the Scientific Program Director, Associate Directors, Program Officers, Program Manager, and Program Associates as needed.
• Prepare all requested materials, including meeting summaries and PowerPoint slides, for public and internal presentations by the Program Director, senior program staff, and the program team.
• Assist program staff with coordinating and implementing meetings, such as workgroups, task forces, advisory panels, and webinars. Tasks may include taking on logistical and administrative lead role in meeting planning.
• Attend external meetings and conferences on behalf of PCORI and assist program staff, at the discretion of the Program Manager or Program Director.
• Draft documents and correspondences for internal staff and external consultants/experts, including, but not limited to: memos, invitations, email communications, conference abstracts, presentations, and sections of manuscripts.
• Assist with timeline management, including monitoring progress and keeping program staff aware of timelines.
• Liaise with PCORI departments outside of program area (i.e., Communications, Engagement, Meetings & Travel, and Contracts Management).
• Assist with conducting research and identifying, locating, synthesizing and summarizing findings of published and grey literature, legislative developments, and/or public health policy.
• Assist with other programmatic research needs, as requested, including survey development, statistical analyses, and/ or graphical representation of results.
• Maintain and organize relevant program files, including databases, program SharePoint and other comparable program files. Ensure that relevant PCORI-wide policy documents, timelines, etc., are appropriately cross-referenced in these files and work with the team to ensure file organization is up to date, useful, efficient, and functional.
• Support PCORI's survey and evaluation work as needed.

• Strong project management skills, including demonstrated ability to think independently, to be flexible and juggle multiple priorities, work with minimal supervision, and to be tolerant of ambiguity and change;
• Excellent organizational and administrative skills as well as strong writing and analytic skills;
• Ability to manage and work on multiple tasks and under tight deadlines, to write and condense information for various audiences, and to prepare PowerPoint graphics, charts and tabular data presentations;
• Proficient the use of technology, including knowledge of the Windows Office Suite of products, specifically PowerPoint and Excel, as well as internet literacy, and willingness to learn new computer skills as necessary;
• Flexibility and skill in working as a team member and comfort working in a highly demanding, multiple task environment with changing priorities;
• Ability to work independently in an intellectually challenging environment as well as the willingness to handle the more routine tasks that keeps the Program functioning;
• Must possess an intellectual curiosity and be able to gather, assess, and synthesize information from a variety of resources;
• High level of judgment, integrity, and the ability to listen with sensitivity to others;
• Ability to work collegially with staff across the organization, at all levels and an interest in and strong commitment to the PCORI's mission and programs;
• Ability to link organizational goals to individual department mission and activities;
• Sound judgment, exemplified by consistent professionalism in dealing with individuals at all levels, both internally and externally;
• Outstanding interpersonal and teamwork skills;
• Ability to envision innovative solutions.

• Bachelor's degree with 0-3 years of work experience.
• Some experience conducting research or project management preferred.
• Experience in health or health care related field, preferably in the non-profit or government sector is desirable.
• Demonstrated knowledge, experience working with and an interest in assessing and evaluating disparities in healthcare, telemedicine, and healthcare systems is preferred.