Job DescriptionFueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
The Customer Success and Insights Platform team is looking for a highly talented, self-driven, proven software engineer to take on the challenge of building a Decision Platform. As an engineer in our development team you will be responsible for the development of key building blocks of a DecisionPlatform. The Platform will be serving requests originating from various Customer interfaces like PayPal Customer Service chat, Facebook Messenger, PayPal Interactive Voice Response and Amazon Alexa to name a few interfaces. You will work closely with product, architects and other teams to understand the business needs and deliver solutions to meet their needs. The core idea is to help PayPal customers with self-service and automation leveraging the power cutting edge technologies like micro-services, and machine learning. This should help with not only offering a great customer experience but also reduce operational costs.
Independently design, build, test, release, monitor and provide live support for complex multi-tiered features based on requirements.
Working with scrum teams and product managers using agile methodologies to deliver high quality solutions on time.
Collaborate effectively with peer application teams and architecture team to solve complex problems spanning their respective areas.
Write detailed technical documentation to allow easy hand-offs to other team members.
Work effectively to foster a strong One Team behaviors.
Employ technical expertise in helping team members overcome technical problems.
Continuously think about innovation and promote a mindset of making the systems and solutions constantly better.
5+ years of industry experience working on large scale systems
MS or PhD in Computer Science, Engineering or a related technical field
Experience with HTTP, REST API's and competent designing and building web services/micro-services in a commercial setting.
Proficient in back-end development using Java EE technologies (e.g. Java language, application servers, servlet containers)
Experience in working with machine learning frameworks.
Competent in software development tools (e.g. Java build tools, GiT, GitHub, PR reviews, Git branching strategies, Maven) and best practices (e.g. unit testing, test automation, continuous integration, etc.).
Strong foundational knowledge in Object-Oriented Design Principles, Data Structures, Algorithms, SQL/NoSQL, Operating Systems.
Excellent communications skills both written and verbal.
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at firstname.lastname@example.org.