Sr. Investigative Researcher

3+ months ago

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Global Investigations is looking for a highly talented, self-motivated, and analytical individual to join the Cyber Fraud Investigations Team. The mission of the Cyber Fraud Investigations Team is to ensure the financial and reputational resiliency of PayPal and its subsidiaries through the resolution of complex investigations into incidents of fraud. This role provides an opportunity to work alongside leading investigations professionals in collaboration with law enforcement, private sector partners, and a broad array of internal stakeholders.

Responsibilities include:

  • Identify complex fraud patterns and their technical root causes through detailed data mining and analysis, including identification of sophisticated fraud methods employed by actors who are deliberately trying to avoid detection.
  • Join data between platforms to track disparate fraud signals and develop a holistic view of fraud trends across PayPal’s adjacencies.
  • Expand upon investigative fraud stories by developing statistics and data visualizations to quantify and broadly assess the impact of common root causes on the platform.
  • Serve as technical SME for CFI by sharing new data mining techniques, maintaining technical reference documentation, and interfacing with partner technology teams.
  • Collaborate across business and technology stakeholders to communicate analytic findings succinctly to both technical and non-technical audiences.
  • Provide technical guidance for engineering projects that incorporate new data points into the investigation team’s toolkit, such as API integrations or internal data transformations.


  • Successful track record of owning and driving large, complex data analysis projects.
  • High level of theoretical and practical expertise in data mining and database technologies.
  • Advanced understanding of financially motivated cybercrime trends and typologies.
  • Demonstrated capacity for innovation and outside-the-box thinking in the creation of new capabilities and processes that are unstructured or exploratory in nature.
  • Proven ability to develop effective, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies. 
  • Team player, energetic personality, curious, quality minded, focused, committed, able to work efficiently in a fast paced, changing environment.

Basic Qualifications:

  • 5+ years of experience in analytics or data-driven investigations
  • Bachelor’s or Advanced degree in Computer Science, Engineering, Mathematics, Statistics or a related field
  • Proficient in one or more major programming languages (SAS, R, Matlab, Python, Java, Perl, etc.)
  • Advanced SQL knowledge

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

Job ID: 27d6cee323530f2fc445deedcc1f8388e730b89c79928c085ecc7619e6a59a3a