Inside Sales Representative

    • Allentown, PA

Sells Company's products to increase profits in the Small Business sales organization.

  • Utilizes the telephone, direct mail, and local marketing programs directed by sales management to prospect for new clients and new referral sources.
  • Presents Paychex payroll products and services to final decision makers and end users within the prospect universe to educate them on our services with the goal of having them become a Paychex Payroll client.
  • Completes and submits accurate new business paperwork and weekly activity reports by agreed upon dates set by Sales management to assist with forecasting.
  • Analyzes the customer needs and interests to determine which products are appropriate and refers to appropriate party when necessary.
  • Schedules phone appointments by cold calling prospects, CPAs, and current referral sources to secure referrals to end users.
  • Expedites the resolution of customer problems or complaints to the appropriate channels to ensure client satisfaction.

  • H.S. Diploma - Required
  • Bachelor's Degree - Preferred

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